No information about your store is retained after you uninstall the app, in compliance with GDPR and Shopify policies. The only exception is that your data may be kept for an additional 48 hours post-uninstallation.
If you wish to prevent your data from being deleted, you need to contact support via live chat or email to request that your data be kept in backup.
No. In order to keep in compliance with GDPR (General Data Protection Regulation) and Shopify policies, we can only keep your information for an extra 48 hours after you uninstall the app.
If you want to prevent your data from deleted, please contact us via live chat or email us and request for keep your data in backup.
