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How Anua Unlocked 5X AOV Growth with iCart’s Smart Cart Features

delivery customization Challenges Solutions drive results Scale business delivery customization Challenges Solutions drive results Scale business delivery customization Challenges Solutions drive results Scale business delivery customization Challenges Solutions drive results Scale business Anua is a globally recognized Korean skincare brand known for its minimalist philosophy and focus on gentle yet effective formulations. Built on the idea of simplifying skincare routines, Anua develops products that deliver visible results while avoiding harsh or irritating components, making them suitable for sensitive skin types. Initially using a traditional full cart experience, Anua transitioned to iCart’s side cart solution in August 2025, to create a more seamless and engaging shopping journey. This shift allowed customers to easily explore complementary skincare products without disrupting their browsing flow, making it more intuitive to discover items that fit into a complete routine. By surfacing relevant recommendations directly within the cart, the brand enhanced product visibility across its range. Challenges Before implementing iCart’s side cart solution, Anua faced limitations with their existing full cart experience, which created friction in the customer journey. The traditional cart setup redirected users away from product pages, interrupting their browsing flow and reducing opportunities to explore additional products. As a skincare brand built around routines rather than single-item purchases, this made it difficult to effectively showcase complementary products and encourage customers to build complete regimens. Additionally, the lack of in-cart personalization and strategic upsell opportunities meant that customers were often unaware of related products that could enhance their skincare results. This limited the brand’s ability to increase average order value (AOV) and fully leverage its diverse product range. Anua needed a more dynamic and intuitive cart experience that could seamlessly introduce relevant recommendations while maintaining a smooth and engaging shopping journey. ❌ Cart Value Barriers Low average order value (AOV) due to single-item focus Most customers completed purchases with one primary product instead of building multi-step routines. Cart abandonment near shipping thresholds Customers were not clearly informed or motivated to reach free shipping or discount thresholds. Missed savings opportunities Customers were unaware of potential value in purchasing bundled routines or multiple complementary products. ❌ Absence of Progress-Based Incentives No free shipping or discount progress bar Customers were not motivated to increase their cart value due to lack of visible incentives. Missing tiered rewards system There were no structured milestones (e.g., “Spend more to unlock offers”), reducing upsell opportunities. ❌ Ineffective Cart UI/UX (Pre-Side Cart) Full-page cart disrupted shopping flowCustomers had to leave their browsing journey, increasing friction and drop-offs. No quick add/remove functionality Users couldn’t easily modify their cart or add suggested products without navigating away. Solution To overcome these challenges, Anua implemented iCart’s side cart solution to transform their traditional cart into a high-converting, interactive experience. By replacing the full-page cart with a seamless side cart, the brand ensured that customers could continue browsing while viewing their cart, significantly reducing friction in the shopping journey. Additionally, features like product recommendations & progress bars for free shipping and discounts motivated customers to increase their cart value. By combining personalization, incentive-driven messaging, and a user-friendly interface, Anua successfully turned their cart into a powerful revenue-driving touchpoint rather than just a checkout step. To maximize their cart effectiveness, they implemented two powerful features: ✅ Progress Bar with Multi-Reward Incentives Implemented a tiered progress bar to encourage higher cart value Customers are guided with a clear message like “Add $3.10 to unlock secret offer,” motivating them to continue adding products. Generated over $5M+ in revenue through incentive-driven cart progression Used product-based rewards to align with customer intent Instead of generic discounts, Anua incentivized purchases with relevant skincare items like Dark Spot Pads and mini serums. Built visual motivation for routine expansion As customers add products, they can clearly track progress toward unlocking multiple rewards, encouraging them to build a complete skincare routine. ✅ Product Recommendations Implemented “Frequently Bought Together” recommendations Customers adding a single product (e.g., toner) are shown complementary items like serums, moisturizers, or pads to complete their routine. Generated over 275K revenue through in-cart recommendations Encouraged full skincare regimen building Instead of isolated purchases, the cart suggests step-by-step product combinations aligned with common skincare routines. Increased product discovery at the final stage By surfacing relevant items directly in the cart, Anua ensured customers explore more of their catalog without leaving the checkout flow. Results Achieved in Last 180 Days 22932 Total Store Orders 45101 Total iCart Orders 5X iCart Generated AOV 65.70% Upsell Affected Conversion Rate These improvements reflect a clear shift in customer behavior on Anua’s store. Cart abandonment reduced as shoppers discovered complementary skincare products and felt encouraged to build complete routines. Engagement also increased, with customers interacting more with in-cart recommendations and exploring relevant product pairings. Results & Impact And...Results is Our Main Clarification By implementing iCart’s cart drawer, product recommendations, and progress bar, Anua transformed its cart into a high-performing conversion touchpoint. Shopping Experience Enhancement The improved cart experience encouraged customers to discover complementary products and understand the value of sustainable beauty routines. For instance, the clear presentation of subscription savings alongside one-time purchase options helped customers make more informed decisions about their long-term hair care needs. As Anua continues to optimize its cart experience, the brand is closely monitoring: Routine-based purchasing behavior - tracking how customers move from single items to multi-step regimens Engagement with in-cart recommendations - measuring interaction with suggested products Cart value progression - analyzing how incentives influence higher spending [related_cases_slider] Ready to Write Your Success Story? Try icart App Join successful businesses like Anua and Master your delivery scheduling Delight customers with precise timing Grow your special occasion orders Expand your delivery reach

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10 Min • 27 August 2026

Is Your Shopify Store Slow After Installing Apps? Here’s What to Check

You may have experienced your Shopify store loading slowly just after you have installed a few apps. But owners need apps to run their store. Maybe the store needs product reviews, or they need upselling, a chatbot, a loyalty program, or an analytics app. Individually, each one solves a problem. But after a few installations, the store suddenly feels heavier. Product pages take longer to appear, buttons respond slowly, or content jumps around while loading. This is common when I audit Shopify stores, but I just don't immediately start deleting apps. If you're wondering why Shopify is so slow after adding apps, the first step is to identify what changed on the storefront. Shopify itself lists installed apps, theme code, and manually added third-party code among the major factors that can affect online-store performance. The right approach is to identify what is actually slowing the store, decide whether the app provides enough business value, and then optimize, or remove it. TL;DR: What should you check first? If a Shopify store became slow after installing apps, check: Whether the slowdown started at the same time as an app installation Which apps load JavaScript or CSS on the storefront Whether apps are loading on pages where they aren't needed Whether multiple apps perform the same function Whether app widgets are causing layout shifts Whether previously removed apps left legacy code in the theme There is no number on how many apps a merchant can use. I have seen stores with revenue > $1M use more than 20 apps. What matters is what those apps load and how efficiently they do it. First, I would confirm that the apps are the problem It's always easy to blame the newest app for a slow store. But a Shopify store can load slowly for several reasons at the same time. A theme update, new tracking pixel, oversized media, extra theme sections, or manually added JavaScript. Start with Shopify's own performance data. Go to: Shopify Admin → Online Store → Themes The Themes page includes a performance metric summary for the store's Core Web Vitals. More detailed performance reports are available under: You may not be able to see it if: Your online store is password-protected. The store does not yet have enough real visitor traffic to generate the metrics. You are trying to access the detailed reports without the required Reports staff permission. The detailed reports are available through: Shopify Admin → Analytics → Reports From there, you can search for: Largest Contentful Paint Interaction to Next Paint Cumulative Layout Shift Shopify's Web Performance reports can show performance over time, by page URL, and by page type. They also provide info on changes such as app installations, theme updates, and new code. This makes the report particularly useful when investigating a recent slowdown. One limitation is that this isn't instant monitoring. Shopify says Web Performance data can be delayed by up to 36 hours, so don't expect a change made five minutes ago to immediately appear in the real-user report. For a broader speed audit, my guide on how to speed up a Shopify store covers other common performance problems beyond apps. Know the three performance metrics that matter Shopify currently uses the same three Core Web Vitals Google focuses on: LCP, INP, and CLS. MetricWhat It MeasuresGood TargetWhat Apps Can AffectLCPHow quickly the main visible content loads≤ 2.5 secondsRender-blocking scripts, stylesheets, slow widgets, third-party resourcesINPHow quickly the page responds after interaction≤ 200 msHeavy JavaScript, long-running tasks, multiple interactive widgetsCLSHow much content unexpectedly shifts≤ 0.1Late-loading banners, reviews, popups, badges or other widgets You can check the target number by clicking each report I have mentioned earlier. Here’s my checklist on whether you feel Shopify app bloat in your current store. The complete checklist if you have Shopify App bloat 1. Separate the apps that load on the storefront or backend Not every Shopify app slows down the storefront. Some apps operate almost entirely inside Shopify Admin or in backend workflows. Others directly add content, JavaScript, CSS, tracking, popups, recommendations, reviews, or widgets to customer-facing pages. Start by separating installed apps into two groups: Storefront-impacting apps Examples of these apps include reviews, upsells, chat, personalization, recommendations, subscriptions, popup tools, search widgets, badges, analytics, and visual merchandising features. For example, Anua, a Korean Skincare brand, uses iCart, an upsell app, to show upselling products in their cart. Backend/admin apps Examples might include certain reporting, inventory, workflow, fulfillment, or administrative tools that don't need to render customer-facing code. This immediately narrows down where to investigate. 2. Look for too much JavaScript JavaScript is one of the first places I check if I feel too many apps are slowing down your store. Apps can use JavaScript for: Recommendations Sliders Popups Cart drawers Reviews Personalization Chat Analytics Event tracking Dynamic discounts Interactive widgets None of these features are bad, but Shopify states that poor INP is often caused by too much JavaScript coming from theme code, app code, third-party code, or tag managers. How to check it Open Chrome DevTools and inspect the Performance and Network panels. Look for: Long-running JavaScript tasks Unusually large script files The same third-party library loaded more than once If you notice these issues but the fixes involve editing theme code, it may be time to involve a developer. Small changes made without knowing how an app or theme works can sometimes affect store functionality or customer experience. A Shopify developer can help identify which scripts are necessary, remove unnecessary code safely, and optimize store performance. At Identixweb, we provide Shopify Speed Optimization Services to help merchants improve store performance without compromising the features their customers rely on. 3. Check whether apps load on pages where they aren't needed This is one of the most important checks I do. Imagine a product-review app. The full reviews widget may matter on product pages. But does all its JavaScript need to load on the homepage, blog articles, contact page, cart page, and every collection? The same question applies to: Product recommendations Size charts Wishlist tools Product badges Delivery widgets Cart tools Popup tools Ask your developer: Does this app load storefront assets globally or only where its functionality is used? That question can reveal a lot about how efficiently the app was built. 4. Review your app embeds Go into the Shopify Admin > Online Store > Edit Theme > App Embeds App embed blocks are commonly used for functionality such as: Chat bubbles Product badges Analytics Tracking SEO integrations Floating storefront elements You can activate or deactivate individual app embeds from the Theme Editor. Before disabling any app embed, check its features and how it affects customer experience, tracking, or store operations. Review the app name, understand its purpose, and confirm whether it is connected to tools like analytics. If you are unsure, test the change on a duplicate theme first instead of turning it off directly on your live store. An embed may power tracking, accessibility features, consent management, or another business-critical function. Instead, identify what each embed does and test changes individually. 5. Look for multiple apps doing the same job App overlap is the most common problem I encounter that slows down the store. For example, a store might have: An email app with a popup A separate popup app Each tool may have been added at a different point in the store's growth. For each installed app, document: Business purpose → feature actually used → storefront resources → monthly cost → overlapping apps Then decide whether one well-built tool could replace two or three separate apps. 6. Check whether an app is causing layout shifts Have you ever opened a product page and watched this happen? The title appears first, then the reviews widget loads, and after that a promotional bar appears. That is called a layout shift. Shopify considers a CLS of 0.1 or lower good. Late-loading app elements such as banners, reviews, badges, recommendations, and widgets can contribute to CLS when the page hasn't reserved enough space for them. Ask your developer to check apps that contribute to CLS. 7. Don't assume the app is the only problem Sometimes an app gets blamed because it was the most visible recent change. But Shopify identifies three major areas merchants should examine: Theme code Installed apps Manually added third-party code such as tag managers and tags. For example, you may install an app and simultaneously add a Meta pixel or add another analytics script through GTM. If speed drops, the app could be only one part of the problem. A safe way to audit Shopify apps Don't uninstall five apps and then check CoreWebVitals. Even if the score improves, you won't know which change caused it. Use this process instead. Step 1: Record a baseline Measure the CWV performance for: Homepage Collection page Popular product page Step 2: Back up your theme Duplicate the current theme before touching theme files or legacy app integrations. Step 3: Test one app at a time Where possible, disable an app embed or storefront feature individually. Keep everything else unchanged. Step 4: Run several tests This is what you want from your developer. Do not make a decision based on a single score. Shopify warns that a single Lighthouse run can vary by 5–10 points because of CPU and network conditions and recommends comparing median results from multiple runs. Step 5: Compare the right metric If the page loads slowly, investigate LCP. If clicks feel delayed, investigate INP. If widgets move content around, investigate CLS. Step 6: Remove or combine only after confirming the cause If an app provides little value, duplicates functionality, and creates measurable storefront overhead, then removal becomes a much easier business decision. Can't find which app is slowing your Shopify store? When multiple apps, theme changes, and third-party scripts are affecting your storefront, finding the exact cause of slow performance can be difficult. Identixweb’s Shopify Store Performance and Speed Optimization service helps identify performance bottlenecks, reduce unnecessary code and scripts, and improve storefront speed without removing functionality your store still needs. FAQs 1. Can installing too many Shopify apps make a store slower? Yes, particularly when an app adds customer-facing JavaScript, CSS, third-party requests, widgets, or tracking code. However, not every app affects the storefront, so the app's integration and resources matter more than simply whether it is installed. 2. What is a good Shopify speed score? Rather than relying on one speed score, merchants should monitor Shopify's Core Web Vitals. Shopify considers LCP of 2.5 seconds or less, INP of 200 ms or less, and CLS of 0.1 or less good performance thresholds. 3. How many Shopify apps are there? There isn't a useful universal number. A smaller number of poorly chosen apps will still create problems. Audit what each app loads, where it loads, and the value it provides instead of relying on app count alone. 4. How can I tell which Shopify app is slowing my store? Start with Shopify's Web Performance reports, then test the same homepage, product, and collection pages while disabling one storefront app feature or embed at a time. 5. Does uninstalling a Shopify app remove all its code? Not always. Older or manually integrated apps can leave theme changes behind. For apps built with Theme App Extensions, Shopify says that the app code is removed when the app is uninstalled.

9 Min • 22 July 2026

The Best Shopify Grocery Theme for Your Store in 2026 [Tried & Tested]

A grocery store lives or dies on how fast a shopper finds what's on their list and gets to checkout. Pick the wrong grocery store Shopify theme and your sales will definitely drop. The theme decision shapes almost everything that comes after it, from how customers browse to how fast you can add new product categories. Here's a walkthrough of the best Shopify themes for grocery stores that I have come across as a Shopify expert. This is a mix of both free and paid themes. Grocery store Shopify theme comparison in 2026 ThemeTypePriceRatingBest forCraveFree Free33%New food and drink stores testing the marketTasteFree Free54%Smaller SKU count, story-driven brandsSavorFree Free21%Visual, magazine-style food brandingLocalPaid $38098%Stores with a physical location tooCanopyPaid $40095%Full-line supermarkets, large SKUsExpansePaid $40093%Multipurpose growth beyond groceriesEmpirePaid $34079%Large catalogs across multiple categoriesTaigaPaid $490100%Premium build, smaller review baseGroca / Vegist / OrganiciMarketplaceVariesVariesBudget-friendly, style-specific templates Free grocery store Shopify themes worth starting with 1. Crave When I evaluate free Shopify themes for grocery stores, Crave is usually one of the first options I consider. Its bold colors, prominent product cards, and mobile-optimized layout work well for stores selling snacks, beverages, fresh produce, packaged foods, or other visually appealing products. Key features: Mobile-optimized layouts Quick-buy functionality In-store pickup support Mega menu Product filtering and sorting Recommended products and cross-selling Shipping and delivery information Product videos, image zoom, and galleries Color swatches and swatch filters Rating: 33% Price: Free 2. Taste I recommend Taste when the grocery store needs to communicate product quality, sourcing, ingredients, or craftsmanship. Its spacious layout, large product cards, bold headings, and built-in FAQ capabilities make it especially suitable for specialty coffee, organic foods, gourmet products, bakeries, premium beverages, and artisan grocery brands. Key features: Large product cards and product highlights Custom FAQ pages Quick buy In-store pickup support Product recommendations and cross-selling Mega menu Product filtering and sorting Sticky header High-resolution images, galleries, and image zoom Product videos and slideshows Shipping and delivery information Rating: 54% Price: Free 3. Savor I would consider Savor for a grocery or food brand that wants a newer, more immersive storefront. As part of Shopify’s Horizon collection, it supports nested theme blocks, edge-to-edge imagery, large flexible product cards, and more advanced merchandising layouts. I find it particularly suitable for recipe-driven brands, speciality foods, premium ingredients, meal kits, beverages, and stores that rely heavily on visual storytelling. Key features: Flexible nested theme blocks Large, immersive product imagery Quick view and quick buy Slide-out cart In-store pickup support Product badges and stock counter Recently viewed products Infinite scroll Mega menu and in-menu promotions Product filtering, sorting, and swatch filters Recommended products and cross-selling Product videos, animations, and image galleries Rating: 21% Price: Free 4. Dawn Dawn is not designed specifically for grocery stores, but I still see it as one of the safest starting points for merchants who prioritize simplicity and flexibility. It keeps attention on product photography and can be adapted for produce, pantry products, beverages, household essentials, or smaller grocery catalogs. Key features: Minimalist, product-focused design Quick buy In-store pickup support Cart notes Mega menu Product filtering and sorting Recommended products and cross-selling Sticky header Product videos and high-resolution images Image zoom, rollover, and galleries Shipping and delivery information Color swatches and swatch filters Rating: 35% Price: Free To see successful stores using Dawn, here's my list of the best Shopify Dawn theme examples in 2026. If you're brand new to Shopify and want the fundamentals on themes, my guide on how to choose a Shopify theme for your online store covers the basics for merchants. Let Customers Choose When Their Groceries Arrive Stellar Delivery Date & Pickup helps grocery merchants who want customers to choose a convenient date and time for local delivery, store pickup, or shipping directly from the product or cart page. Losing orders because buyers want flexible delivery? A simple calendar at checkout fixes that. Start Your Free Plan You can also manage cut-off times, unavailable dates, delivery schedules, and pickup slots without rebuilding your theme. Best paid grocery store Shopify themes for bigger catalogs 1. Local When I evaluate premium Shopify themes for grocery businesses with physical locations, Local is usually the first one I recommend testing. It is designed specifically for food, beverage, and local retail businesses that sell online and in person. Its combination of in-store pickup, quick-buy tools, nutritional information, cross-selling, age verification, and flexible store sections makes it especially useful for grocery stores, cafés, bakeries, specialty food shops, and beverage brands. Key features: In-store pickup Quick buy Slide-out and sticky carts Pre-orders Cross-selling and recommended products Age-verification popup Back-in-stock alerts Product badges and stock counter Enhanced search Mega menu Product filtering and sorting More than 30 customizable sections Five ready-made presets Rating: 98% Price: $380 USD 2. Canopy I recommend Canopy when a grocery store has a large inventory, and shoppers need to find products quickly. Its Amazon-inspired layout places search and product discovery at the center of the experience, while the optional always-visible cart sidebar works well for customers building larger grocery orders. Key features: Prominent enhanced search Quick-order list Quick buy and quick view Slide-out and sticky carts In-store pickup Pre-orders Product filtering and sorting Infinite scroll Mega menu Collection-page navigation Recently viewed products Recommended products and cross-selling Back-in-stock alerts Product badges and stock counter Rating: 95% Price: $420 USD 3. Expanse Expanse stands out for its balance of merchandising, promotions, and large-inventory navigation. I would consider it for grocery businesses planning to expand into household essentials, personal care, kitchen products, or other adjacent categories because its design is not restricted to food alone. Key features: Cart upsells and cross-selling Recommended products Quick buy and quick view Slide-out cart In-store pickup Advanced promotional banners and tiles Product badges and stock counter Enhanced search Multi-category product filtering Mega menu Recently viewed products Product tabs and product videos Five ready-made presets Rating: 93% Price: $420 USD 4. Empire I usually shortlist Empire when a grocery store has hundreds or thousands of products and needs more structured catalog navigation. It is optimized for large collections and includes advanced filters, product comparison, a prominent mega menu, quick ordering, and shoppable imagery. In my assessment, its biggest strength is versatility: the same catalog-first structure can support groceries, household supplies, wholesale products, electronics, or fashion without forcing the merchant into a highly niche visual style. Key features: Advanced product filtering and sorting Product comparison Bold mega menu Slide-out cart In-store pickup Pre-orders Recently viewed products Product badges and stock counter Shoppable image hotspots Shipping and delivery information Multi-language and multi-currency support Rating: 79% Price: $360 USD 5. Taiga I would consider Taiga for a premium grocery or food brand that relies heavily on photography, video, and visual storytelling. It combines a modern, conversion-focused layout with more than 10 video sections and separate presentation controls for desktop and mobile. This makes it a strong option for premium beverages, organic foods, meal kits, supplements, specialty ingredients, and visually led direct-to-consumer food brands. Key features: More than 10 video-focused sections Separate visual controls for desktop and mobile Ingredients and nutritional information Quick buy and quick view Slide-out and sticky carts Pre-orders Cross-selling and recommended products Enhanced search Infinite scroll Mega menu Product filtering and sorting Recently viewed products Four ready-made presets Rating: 100% Price: $500 USD If $340 to $490 is more than your starting budget allows, my roundup of the cheapest Shopify themes worth buying in 2026 has lower-cost picks that still hold up for a smaller grocery catalog. Shopify grocery store templates from theme marketplaces Marketplaces like Envato are great for buying premium Shopify themes. The four below are the best ones for grocery stores. Groca, built specifically for grocery and supermarket stores, with multiple mega menu styles and built-in newsletter popups. Vegist, aimed at organic and vegetable-focused stores, with more than a dozen homepage layout variations. Organici, a newer Shopify 2.0 compatible option built for organic food and general grocery, with SEO-focused setup out of the box. Appetiza, designed around supermarket and delivery use cases, with a bright, multipurpose layout that can flex beyond food if needed. What to look for in a Shopify theme for grocery stores Advanced filtering and search. Shoppers need to narrow by category, brand, or price without loading a new page each time. Quick buy from the collection page. Grocery is list-shopping. Forcing every add-to-cart through a full product page slows people down and costs you sales. Clear variant display. A theme should show pack sizes, weights, or flavors without extra clicks. Mobile-first layout. Most grocery orders start on a phone, often while someone is standing in their kitchen checking what's missing. Room for delivery and pickup messaging. Shoppers want to know how they'll get their order before they finish checkout. Reorder-friendly structure. Best-selling grocery products get bought weekly. A layout that supports ‘buy again’ or subscription blocks pays off fast. Wrapping up The right grocery store Shopify theme is the one that matches your catalog size and your delivery model. Start free with Crave or Taste if you're testing the market. Move to Local, Canopy, or Empire once your SKU count increases, or look at a marketplace template if budget matters more than official support. FAQs 1. Where to find Shopify themes for grocery stores? Go to the official Shopify theme store and in the ‘Industry’ section on the left, select Food and drink. There will be 100+ themes you can choose from for your grocery store. 2. What is the best Shopify theme for a grocery store? For a smaller grocery store, Crave or Taste (both free) cover most needs. For a large, multi-category supermarket, Local, Canopy, or Empire handle bigger catalogs with stronger filtering and search. 3. Are there free Shopify themes built for grocery stores? Yes. Shopify offers Crave and Taste as free themes designed specifically for food and drink stores, along with a newer option called Savor. All three support features like nutritional information display and quick buy. 4. How much do paid grocery Shopify themes cost? Most paid themes for grocery stores range from around $150 for simpler options up to $490 for premium picks like Taiga. Local, Canopy, and Expanse typically fall between $380 and $420.

10 Min • 27 August 2026

How to Set Up Shopify Shipping Profiles (Products, Locations, & More)

To set up a custom shipping profile in Shopify, go to Shopify Admin → Settings → Shipping and delivery → Shipping profiles → Add custom profile. Add the required products or variants, assign fulfillment locations, create shipping zones, and configure shipping rates based on your requirements. Custom shipping profiles help merchants manage different shipping rules for products like fragile, heavy, oversized, or region-specific items without affecting their entire catalog. Shipping gets complicated when you can't treat every product the same way. A T-shirt, glass vase, and 20-pound bag of pet food might all sit in the same Shopify store. But charging the same shipping rate for each can hurt your margins. Shopify shipping profiles solve this by grouping products with similar shipping needs. It controls where they ship from, where they can ship to, and what customers pay. This guide covers products, variants, fulfillment locations, shipping zones, rates, multiple warehouses, and the checkout issues merchants should test before going live. What Are Shopify Shipping Profiles? Shopify defines a shipping profile as a set of shipping rules for specific products and locations. Stores get a General shipping profile by default, while custom profiles handle products that need different rates. Shipping profileBest forWhat happensGeneral shipping profileProducts using the same shipping ratesProducts stay here unless moved to a custom profileCustom shipping profileFragile, oversized, heavy, or other special productsSelected products or variants get their own locations, zones, and rates Shopify currently allows up to 99 custom shipping profiles for stores using the shipping-profile system. A product or variant can belong to only one profile at a time. Adding it to another profile automatically removes it from the previous one. When do you need a custom shipping profile? You need a custom shipping profile when certain products need different shipping rules from the rest of your catalog. I will explain this better with a few examples below: Furniture or oversized products: Use a separate profile when these products need higher flat rates or special delivery charges. Fragile items: Create one when products such as glassware require extra packaging and higher shipping costs. Heavy products: Use a separate profile if shipping charges need to be calculated differently based on weight. Products sold only in selected regions: Use a separate profile when certain items should ship only to specific countries, states, or regions. Products with free shipping: Create a profile when only selected products should qualify for a $0 shipping rate. Products needing carrier-calculated rates: Use a separate profile when only certain products need live carrier rates instead of your standard flat rates. If most products follow the same shipping rules, keep them in the General shipping profile and create custom profiles only where there is a real difference in cost, location, or delivery requirement. What to prepare before setting up a shipping profile Before creating a profile, I normally map these four things. 1. Products Decide which products or variants genuinely need different shipping treatment. For example, a home decor store will keep cushions and small accessories in the General profile. They move large mirrors into a custom profile because they require protective packaging and higher shipping charges. 2. Fulfillment locations Check where the products are stocked and fulfilled. Locations can represent warehouses, retail stores, fulfillment partners, and other order origins. When a shipping profile is created, eligible online-fulfillment locations are added to it. Locations can share one location group when they use the same zones and rates, or be separated when shipping rules differ. 3. Shipping zones A shipping zone is a group of countries or regions that share shipping rates. You might create zones such as Domestic, Canada, Europe, or selected international countries. Want to sell internationally? Here’s my breakdown of international shipping on Shopify for merchants in 2026. 4. Shipping rates Shopify supports flat rates, order-value-based rates, weight-based rates, carrier or app-calculated rates, and free shipping. Shipping in Shopify can be complicated. Here are my top Shopify shipping strategies to increase sales in 2026. How to create a Shopify shipping profile step by step Step 1: Open Shipping and Delivery From the Shopify admin, go to: Settings > Shipping and delivery Under Shipping profiles, you will see the General profile and any existing custom profiles. Step 2: Create a custom shipping profile Click Add custom profile and enter a clear name, such as: Heavy Products Fragile Items Furniture Free Shipping Products US Warehouse Products Step 3: Add products or variants You can also see the Products section just below the Profile name section. A product or variant can belong to only one shipping profile at a time. This becomes especially useful when only certain variants need different shipping rules, while the rest of the product can stay in the General profile. For example, a merchant selling framed prints might keep the standard-size variants in the General profile. They will move only the oversized frame variant into a custom profile if it needs higher shipping charges, different packaging, or a different fulfillment method. Step 4: Configure fulfillment locations Review Fulfillment locations. If several warehouses should use the same zones and prices, keep them in the same location group. If one warehouse needs different rules, separate it. For example: New York: United States Each location group can have its own zones and rates. Step 5: Create shipping zones For each location group, click Add zone, name it, select the countries or regions, and click Done. For example, a US merchant may create a West Coast zone for California, Oregon, and Washington with a lower shipping rate. They may place Alaska and Hawaii in a separate zone because delivery there costs more. Separate zones help merchants charge rates that better reflect the actual cost of shipping to different regions. Build zones around actual delivery coverage and cost. If certain regions are significantly more expensive to serve, separate rates will be more practical. Step 6: Add shipping rates Inside each zone, click Add shipping option and choose the rate type. Flat rate: Charge one fixed amount, such as $7 for Standard Shipping. This works well when shipping costs are predictable. Order amount-based rate: Change shipping by cart value. A store could charge $8 below $50, $5 from $50 to $99.99, and offer free shipping from $100. Weight-based rate: Charge according to shipment weight. This suits food, hardware, liquids, bulk goods, and similar products. Make sure product weights are accurate, and your tiers cover the full expected weight range. Carrier or app-calculated rate: Let an eligible carrier or app calculate shipping from information such as weight, destination, and package details. Step 7: Save and test Click Save, then place test orders using realistic combinations: A product from the General profile A product from a custom profile Products from two profiles Products fulfilled from different locations Different domestic or international addresses Orders above and below free-shipping thresholds Free shipping can be a great tool to increase conversions. Here’s my complete guide to Shopify free shipping strategies for merchants. Need Help Configuring Your Shopify Shipping Settings? As product catalogs, fulfillment locations, shipping zones, and rate rules grow, managing everything accurately can become difficult. For example, a merchant may sell standard products from one warehouse, oversized items from another, and charge different rates for Alaska and Hawaii. If these rules are not configured properly, customers may see the wrong rate, duplicate charges, or no suitable shipping option at checkout. That’s where Identixweb can help. Our Shopify Store Settings Configuration service helps merchants configure complex shipping, payment, tax, and checkout settings so everything works correctly together. What happens when products come from different profiles? I get this question a lot. Under the current shipping-profile system, Shopify can combine shipping rates when an order contains products from different profiles or requires different location groups. Example: ProductProfile shipping rateT-shirt$4Fragile mug$7Possible combined charge$11 In this case, the customer may see an $11 shipping charge at checkout because Shopify is combining the applicable rates from both profiles. The setup may be technically correct, but the final charge can still feel high to the customer. That’s why merchants should test mixed-profile orders before going live, especially when customers commonly buy products from different profiles together. This helps confirm that the final shipping cost is reasonable and avoids unexpected checkout charges. Common Shopify shipping profile mistakes I see #1 Creating too many profiles This is the most common mistake I encounter with merchants. More profiles do not automatically improve shipping. Start with the General profile and add a custom profile only when a real cost, destination, or fulfillment difference exists. #2 Ignoring mixed-cart costs A rate that looks reasonable for one item but when the customer adds another item with a different profile, the shipping rates increase. Always test mixed carts before creating a profile. #3 Using inaccurate weights Weight-based and calculated rates depend on accurate product data. Incorrect weights can lead to inaccurate checkout charges. #4 Creating zones without checking markets A country appearing in a shipping zone is not enough if that country is not in an active market. Set up Shopify shipping profiles the right way A well-planned Shopify shipping profile helps merchants charge more accurate shipping rates without making fulfillment unnecessarily complicated. The key is to group products only when their shipping costs, destinations, or fulfillment requirements are genuinely different. Start simple, test mixed-product carts, review location-based rates, and update profiles whenever products, warehouses, or shipping costs change. A clean setup makes checkout easier for customers and shipping easier to manage as the store grows. FAQs 1. How to add products to a shipping profile in your Shopify store? Go to Settings > Shipping and delivery > Shipping profiles, open or create a custom profile, and select the products you want to add from the Products section. A product or variant can belong to only one shipping profile at a time, so adding it to a custom profile automatically removes it from its previous profile. 2. What is the difference between a general and custom shipping profile? The General shipping profile is Shopify's default profile and automatically applies to products that aren't assigned to a custom profile. A custom shipping profile is used when certain products need different shipping rates, zones, or fulfillment rules, such as fragile, heavy, or oversized items. 3. Can I offer free shipping for any selected products? Yes. To offer free shipping only on selected products, add those products to a custom shipping profile and create a flat shipping rate with the price set to $0 or enable free shipping for that rate. 4. Does shipping increase when customers buy two products in different shipping profiles? Yes. When products from different shipping profiles are purchased together, Shopify combines their applicable shipping rates and displays one total rate at checkout, which will make the final shipping charge higher. 5. Should I use flat or carrier-calculated shipping rates in Shopify? Use flat rates when shipping costs are predictable, and you want a simple, consistent checkout experience. Use carrier-calculated rates when costs vary significantly by destination, package weight, dimensions, or delivery speed.