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How Anua Unlocked 5X AOV Growth with iCart’s Smart Cart Features

delivery customization Challenges Solutions drive results Scale business delivery customization Challenges Solutions drive results Scale business delivery customization Challenges Solutions drive results Scale business delivery customization Challenges Solutions drive results Scale business Anua is a globally recognized Korean skincare brand known for its minimalist philosophy and focus on gentle yet effective formulations. Built on the idea of simplifying skincare routines, Anua develops products that deliver visible results while avoiding harsh or irritating components, making them suitable for sensitive skin types. Initially using a traditional full cart experience, Anua transitioned to iCart’s side cart solution in August 2025, to create a more seamless and engaging shopping journey. This shift allowed customers to easily explore complementary skincare products without disrupting their browsing flow, making it more intuitive to discover items that fit into a complete routine. By surfacing relevant recommendations directly within the cart, the brand enhanced product visibility across its range. Challenges Before implementing iCart’s side cart solution, Anua faced limitations with their existing full cart experience, which created friction in the customer journey. The traditional cart setup redirected users away from product pages, interrupting their browsing flow and reducing opportunities to explore additional products. As a skincare brand built around routines rather than single-item purchases, this made it difficult to effectively showcase complementary products and encourage customers to build complete regimens. Additionally, the lack of in-cart personalization and strategic upsell opportunities meant that customers were often unaware of related products that could enhance their skincare results. This limited the brand’s ability to increase average order value (AOV) and fully leverage its diverse product range. Anua needed a more dynamic and intuitive cart experience that could seamlessly introduce relevant recommendations while maintaining a smooth and engaging shopping journey. ❌ Cart Value Barriers Low average order value (AOV) due to single-item focus Most customers completed purchases with one primary product instead of building multi-step routines. Cart abandonment near shipping thresholds Customers were not clearly informed or motivated to reach free shipping or discount thresholds. Missed savings opportunities Customers were unaware of potential value in purchasing bundled routines or multiple complementary products. ❌ Absence of Progress-Based Incentives No free shipping or discount progress bar Customers were not motivated to increase their cart value due to lack of visible incentives. Missing tiered rewards system There were no structured milestones (e.g., “Spend more to unlock offers”), reducing upsell opportunities. ❌ Ineffective Cart UI/UX (Pre-Side Cart) Full-page cart disrupted shopping flowCustomers had to leave their browsing journey, increasing friction and drop-offs. No quick add/remove functionality Users couldn’t easily modify their cart or add suggested products without navigating away. Solution To overcome these challenges, Anua implemented iCart’s side cart solution to transform their traditional cart into a high-converting, interactive experience. By replacing the full-page cart with a seamless side cart, the brand ensured that customers could continue browsing while viewing their cart, significantly reducing friction in the shopping journey. Additionally, features like product recommendations & progress bars for free shipping and discounts motivated customers to increase their cart value. By combining personalization, incentive-driven messaging, and a user-friendly interface, Anua successfully turned their cart into a powerful revenue-driving touchpoint rather than just a checkout step. To maximize their cart effectiveness, they implemented two powerful features: ✅ Progress Bar with Multi-Reward Incentives Implemented a tiered progress bar to encourage higher cart value Customers are guided with a clear message like “Add $3.10 to unlock secret offer,” motivating them to continue adding products. Generated over $5M+ in revenue through incentive-driven cart progression Used product-based rewards to align with customer intent Instead of generic discounts, Anua incentivized purchases with relevant skincare items like Dark Spot Pads and mini serums. Built visual motivation for routine expansion As customers add products, they can clearly track progress toward unlocking multiple rewards, encouraging them to build a complete skincare routine. ✅ Product Recommendations Implemented “Frequently Bought Together” recommendations Customers adding a single product (e.g., toner) are shown complementary items like serums, moisturizers, or pads to complete their routine. Generated over 275K revenue through in-cart recommendations Encouraged full skincare regimen building Instead of isolated purchases, the cart suggests step-by-step product combinations aligned with common skincare routines. Increased product discovery at the final stage By surfacing relevant items directly in the cart, Anua ensured customers explore more of their catalog without leaving the checkout flow. Results Achieved in Last 180 Days 22932 Total Store Orders 45101 Total iCart Orders 5X iCart Generated AOV 65.70% Upsell Affected Conversion Rate These improvements reflect a clear shift in customer behavior on Anua’s store. Cart abandonment reduced as shoppers discovered complementary skincare products and felt encouraged to build complete routines. Engagement also increased, with customers interacting more with in-cart recommendations and exploring relevant product pairings. Results & Impact And...Results is Our Main Clarification By implementing iCart’s cart drawer, product recommendations, and progress bar, Anua transformed its cart into a high-performing conversion touchpoint. Shopping Experience Enhancement The improved cart experience encouraged customers to discover complementary products and understand the value of sustainable beauty routines. For instance, the clear presentation of subscription savings alongside one-time purchase options helped customers make more informed decisions about their long-term hair care needs. As Anua continues to optimize its cart experience, the brand is closely monitoring: Routine-based purchasing behavior - tracking how customers move from single items to multi-step regimens Engagement with in-cart recommendations - measuring interaction with suggested products Cart value progression - analyzing how incentives influence higher spending [related_cases_slider] Ready to Write Your Success Story? Try icart App Join successful businesses like Anua and Master your delivery scheduling Delight customers with precise timing Grow your special occasion orders Expand your delivery reach

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10 Min • 21 August 2026

Shopify App Store Guidelines: Lessons for Merchants Building an App

Getting an app approved on the Shopify App Store starts long before you hit submit. The Shopify App Store guidelines shape how an app is built, authenticated, billed, designed, tested, marketed, and maintained after launch. If you are the merchant paying for that app, those guidelines should be your concern. After more than a decade around the Shopify app ecosystem, I have learned one lesson worth passing on to store owners: Merchants who only think about App Store requirements at the end of a build are the ones who end up with delays, rework, and surprise costs. The better move is to understand these standards before the first line of code. That way you can brief the project properly, ask your developer the right questions, and recognise finished work when you see it. This guide walks through the practical lessons I use when helping merchants get a Shopify app listed. Shopify App store guidelines are product requirements It is easy to treat Shopify's requirements as a checklist your developer ticks off at the end. I would encourage you to see them differently. Shopify evaluates whether an app is safe, functional, useful, clear for merchants, and compatible with the way its platform is designed to work. Its requirements cover policy, functionality, installation, security, billing, App Store listings, and category-specific functionality. Shopify can also update these requirements as its platform evolves. That means an app that passed review two years ago should not assume its old implementation is still enough. ⭐ The biggest lesson before I start: Compliance should be a part of the app development process. 1. Start with Shopify-native architecture A technically functional SaaS product does not automatically make a good Shopify app. A Shopify app needs to behave like part of Shopify. For new public apps, this starts with the platform itself. From April 1, 2025, new public apps must use the GraphQL Admin API rather than the legacy REST Admin API. One thing to watch on any build: teams often request more permissions than the core feature actually needs. That creates needless privacy exposure and raises flags during review. Shopify requires an app to request only the access scopes it needs to function, and sensitive scopes can need extra justification. When you go over the plan with your developer, ask exactly why each permission is on the list. The same principle applies to storefront apps. Apps that modify themes should use theme app extensions instead of directly modifying theme code. Shopify also expects clear setup instructions for app embeds and blocks. ⭐ The lesson: Build the app around Shopify’s architecture from the beginning. 2. Installation and billing should be core features It is natural for a build to pour most of its energy into the headline feature. Reviewers care just as much about everything around it, and installation is the first thing they touch. Shopify requires installation to begin from a Shopify-owned surface. OAuth should happen immediately after installation, and the merchant should land inside the app UI after accepting permissions. Here’s the complete journey I test: Install → OAuth → permissions → app UI → setup → uninstall → reinstall Ask your developer to run this on a clean development store, not the environment they have used for months, where old data can hide broken steps. Billing deserves similar testing. Apps distributed through the Shopify App Store generally need to use Shopify App Pricing or the Shopify Billing API for app charges. Merchants should also be able to move between plans without contacting support or reinstalling the app. Before submission, confirm the app has been tested for plan selection, upgrades, downgrades, subscription status, and usage charges where they apply. ⭐ Lesson: Insist that installation and billing get tested as carefully as the app's main features. A broken setup can stop the review on day one. 3. Build privacy and security before the review Do not take security lightly. If something happens, it is your store's reputation and your customers' data at risk. Apps need valid TLS/SSL certificates and secure authentication. Embedded apps should work without depending on third-party cookies. Shopify also expects the app to use session tokens correctly. Customer data requires even more attention. If your app needs access to protected customer data, determine that requirement early and apply for the appropriate access. Shopify evaluates whether requested customer information is genuinely required for the app’s functionality. I follow one simple lesson here: ⭐ The lesson here is this: If the app does not need a piece of data, do not collect it. It reduces technical risk, simplifies privacy management, and gives reviewers fewer unnecessary permissions to question. 4. Your listing is part of the product If you are launching a public app, the listing is part of the product. It is the first thing a prospective merchant reads before they trust your app with their store. The Shopify app store listing guidelines require the public listing to accurately represent what the app can actually do. Your name, pricing, screenshots, descriptions, supported languages, geographic restrictions, and claims all need to match the product. Avoid claims such as “the best,” “the first,” or “the only” unless Shopify’s requirements clearly allow and the statement can be substantiated. Testimonials and merchant reviews should not be inserted manually into listing content or images either. Images should focus on the actual product interface. Each image should add something new instead of repeating the same screen. This is also where more focus should be put on Shopify app store optimization. Shopify recommends an app card subtitle that explains merchant value, and the listing allows up to five relevant search terms, each a complete term with one clear idea. They specifically warns against forcing keywords into subtitles for search performance. I normally think about the merchant’s search intent: What problem are they trying to solve? What would they call that problem? What outcome does the app provide? Which features actually differentiate it? There is another reason listing quality matters in 2026. Shopify introduced app discovery through Sidekick. It can recommend, compare, and surface apps using information from App Store listings. Shopify advises developers to keep listing information accurate, clear, and structured for this experience. Your listing is now serving humans, App Store search, external search engines, and AI-assisted discovery. ⭐ The lesson here: Your app store listing should explain the app as clearly and accurately as the product itself. 5. Make the reviewer’s job easy Shopify requires a demo screencast showing onboarding and the core features described in the listing. Test credentials must remain valid and provide access to the complete feature set needed for review. I treat the reviewer like the app’s first merchant. Make sure the submission hands the reviewer: Clear installation instructions. Working test credentials. Exact steps required to activate important features. A concise screencast showing the full workflow. Notes explaining unusual configuration requirements. Any category-specific setup the reviewer needs. Then have someone test those instructions in a fresh store, ideally not the person who wrote them. The current Shopify app review process moves an app through 4 stages: Draft > Submitted > Reviewed > Published. An app that fails core requirements can be paused until fixes are submitted. Once the core requirements are satisfied, a reviewer can continue with deeper testing and request further changes. Shopify also now offers an AI self-review through its AI Toolkit. The tool can inspect a local codebase against App Store requirements that can be evaluated from code. It does not replace Shopify’s review team and cannot evaluate every live UX or listing requirement. ⭐ The lesson here: Give reviewers clear instructions, working credentials, and a complete path to test every important feature. 6. The most common rejections are often preventable I have experienced app rejection coming from a policy that is hard to understand. Usually, the causes are far less dramatic. Broken OAuth or installation flows. 404, 500, and other web errors. Inaccurate pricing. Billing implementation problems. Broken embedded behaviour. Missing testing instructions or credentials. Unfinished app functionality. Storefront apps that fail to use theme app extensions correctly. These are mostly QA problems. That is why a solid pre-submission check runs the app as a complete merchant journey rather than testing features in isolation. When you review a build, ask to see it run end to end, from install to uninstall. ⭐ The lesson here is: A thorough pre-submission QA check can prevent many of the issues that delay Shopify App Store approval. 7. Approval should be the starting line Publishing the app is a milestone, but it is not the end of development. Shopify continues to evaluate app quality. Performance, reliability, merchant experience, platform changes, API versions, privacy requirements, and listing accuracy need ongoing attention. If you are in this for the long run, ask your developer about Built for Shopify. Built for Shopify adds stricter quality standards around areas such as performance, integration, ease of use, safety, and proven merchant value. Qualifying apps can receive a badge, greater visibility, a search-ranking boost, and priority review for future apps from the developer. ⭐ The lesson here: Treat App Store approval as the beginning of ongoing improvement, not the final stage of app development. Here’s my complete guide on why merchants prefer Built for Shopify apps in 2026. What should merchants look for in a Shopify app development agency? If you are hiring an agency to turn an app idea into a Shopify product, ask deeper questions than “Can you build this feature?” Start by understanding what goes into Shopify custom app development. Ask the agency how they handle Shopify APIs, OAuth, billing, access scopes, protected customer data, app extensions, performance, App Store submissions, listing requirements, and post-launch API changes. An experienced Shopify app development team should be thinking about approval while the app architecture is still being discussed. Before making a hire, read my article on what to check before hiring a Shopify expert in 2026. Build for Shopify before you build for approval The biggest mistake I see merchants make is treating the Shopify App Store review as the final hurdle. It should shape the product from the start. Insist on Shopify-native APIs and installation that just works. Make sure billing is tested properly, customer data is protected, the listing is written around real value, and the reviewer is handed everything they need. Then keep improving after approval. That approach cuts avoidable rework and gets you something more valuable than an approved submission: a Shopify app that merchants can install, understand, and keep paying for. FAQs 1. What are the Shopify app store guidelines? Shopify App Store guidelines are the rules an app must follow to be listed on the Shopify App Store. They cover areas like security, functionality, billing, privacy, performance, and app listing content. 2. How much does it cost to develop a Shopify app? The cost depends on the app’s features, complexity, integrations, and whether it is a custom or public app. A simple app can cost a few thousand dollars, while a complex public app can require a much larger budget. 3. Can I build my own Shopify app? Yes. Shopify offers APIs, the Shopify CLI, App Bridge, and other tools for building an app. In practice it takes solid development knowledge across authentication, APIs, billing, webhooks, and security, so most merchants hire a developer, agency, or Shopify expert rather than building it in-house. 4. What are the different types of Shopify apps? The main types are public apps and custom apps. Public apps are built for multiple merchants, while custom apps are usually created for the specific needs of one merchant or organization.

8 Min • 29 July 2026

How to Use the Shopify and Perplexity Integration to Drive Sales?

Buyers have stopped going to Google and searching for products to buy. They ask Perplexity and other AI platforms one question and buy whatever it recommends. The Perplexity Computer Shopify connection now works in two directions: Your catalog can appear inside Perplexity answers, Perplexity Computer can run store tasks on your behalf. Most merchants have set up neither, which is exactly why I’m adding this guide. What does the Shopify and Perplexity integration mean? Perplexity and Shopify connect in two separate ways. One is a sales channel. The other is an agent that works inside your store data. The sales channel side is Perplexity Shopping. Your product data reaches Perplexity through Shopify Catalog, and shoppers see products with images, pricing, and review summaries inside the answer. The agent side is Perplexity Computer. Computer connects to hundreds of tools, and Shopify is one of them. You give it a task in plain language, it breaks the job into subtasks across multiple models, and it delivers finished work. How does Perplexity decide which products to recommend? Perplexity pulls product data from retailer feeds, merchant sites, and reviews, then builds its answer. For Shopify merchants, Shopify Catalog automatically syncs your product data to connected AI platforms, including Perplexity, ChatGPT, and Google AI Mode. Product information is more important. If a SKU has no GTIN, a vague description, and four reviews, Perplexity has almost nothing to work with, and it will favour a competitor with complete data. I look for three signals. Structured product data. Product identifiers, Google product category, materials, dimensions, and accurate price and availability. Review depth. Perplexity summarizes pros and cons from customer reviews. Contextual descriptions. A spec list tells the model what the product is made of. A description that names the buyer and the use case tells it who the product is for. Shopify’s own insight says that AI-referred shoppers convert at almost 50% higher rate than organic. Set up the Perplexity and Shopify connection step by step 1. Run an agentic readiness check Shopify has a free tool to check if your product page is ready for AI-selling. Do an agentic readiness check first. 2. Confirm Shopify Catalog is populated Catalog is the delivery mechanism. It syndicates whatever sits in your product records, so incomplete records travel straight into AI answers as incomplete records. 3. Open Agentic Storefronts in your Shopify admin Catalog makes products discoverable. Go to Settings > Sales Channels, and review each AI channel individually. Agentic has been rolled out for merchants this year. 4. Add Perplexity Make Perplexity a sales channel in Agentic. You can also add other AI platforms like Copilot and ChatGPT. 5. Let AI crawlers through Check robots.txt and any bot-blocking rules in your CDN or security app. Blocking AI crawlers will impact your sales significantly when customers are searching for your product on AI platforms. 6. Test with real buyer prompts Pick fifteen questions your customers actually ask, run them in Perplexity, and note where you appear and where a competitor does. I do this every week for stores that I’m working for. Manual testing gives you ground truth that no dashboard provides yet. If you are working through the same setup for OpenAI's ecosystem, my ChatGPT Shopify integration guide covers Instant Checkout and the merchant application side in detail. Optimize your Shopify store for AI search engines like Perplexity and SearchGPT The work that helps you optimize your Shopify store for AI search engines like Perplexity and SearchGPT is the same, which is the good news. Start with product pages. Replace generic claims with specifics a model can extract: who it suits, what problem it solves, what size or spec range it covers, and how it compares to the obvious alternative. Add a short FAQ block to product and collection pages, with the question as a heading and the answer in two or three sentences. Mark it up with an FAQ schema. Collection pages deserve real text. A collection with a title and nothing else gives Perplexity no reason to understand your products. Write a minimum of 150 words explaining what belongs in the collection and who buys from it. In my experience in 2026, comparison content is the strongest lever most stores ignore. Buying guides, category comparisons, and honest product versus product pages match the exact shape of questions people bring to AI search. My full walkthrough on answer engine optimization for Shopify stores breaks down the schema types, FAQ patterns, and topical clusters worth building first. What does the Perplexity Computer Shopify connector do for merchants? The Perplexity Computer Shopify connector gives an agent read and write access to your store data. You enable it once from the Connectors panel and complete OAuth. Computer treats work as tasks rather than chats. You describe an outcome, it plans the subtasks, routes each one to a suitable model, and hands back a finished deliverable. Tasks can run on a schedule whether or not your laptop is open. Here are the five tasks I always set up first: Weekly catalog gap audit. Ask it to list every product missing a GTIN, product category, or description longer than a set word count. An updated catalog is the biggest factor in AI visibility. Bulk description rewrites. Feed it your brand voice rules and let it draft AI-readable descriptions for your products. Review everything before publishing. Competitor price and positioning monitoring. Set a recurring task that checks competitors and flags where you are underperforming. Review mining. Have it read recent reviews, add the common reviews together, and turn them into FAQ entries for the matching product pages. Monday morning report. Orders, refunds, stock risks, and the best-sellers, delivered as a document before you open the admin. Turn High-Intent AI Traffic Into Bigger Orders Visitors arriving from AI search platforms are often ready to buy, making the cart the perfect place to increase order value. Most carts only show products... iCart can show revenue-boosting offers. Try Free Till 100 Orders iCart Cart Drawer Cart Upsell helps you convert that intent with relevant upsells, product bundles, and free-shipping progress bars built directly into the cart. Measure whether Perplexity is actually driving sales I track these four things for Perplexity and any other AI platforms when it comes to tracking sales. Citation rate. Your appearance counts across your fifteen test prompts, checked monthly. Referral sessions from perplexity.ai in GA4, segmented separately from other AI referrers. PayPal Instant Buy orders, reconciled against your Shopify revenue so nothing goes uncounted. Catalog completeness, as a percentage of SKUs with full required fields. It is the leading indicator for everything above. Movement in citation rate usually shows up thirty to sixty days after catalog fixes land. Judge the channel on that timeline, not on week two. Where to start this week Perplexity Computer for Shopify work pays off fastest when you focus on what you want. Run the readiness check, fix your best-sellers, add it as a sales channel, and set one recurring Computer task to update your catalogue. The merchants who benefit from AI recommendations right now are the ones whose product data is clean when the channel opens. FAQs 1. What is the Perplexity Computer Shopify connector? The Perplexity Computer Shopify connector is an integration that lets Perplexity's agent platform read and act on your Shopify store data. You enable it from the Connectors panel in Computer. Once connected, you can assign store tasks such as auditing product data, drafting descriptions, or generating sales reports. 2. What is the price of Perplexity Computer to run a Shopify store? The Computer is available to Perplexity Pro, Max, and Enterprise subscribers. Pro subscribers receive full access, while Max subscribers get monthly credits and higher spend limits. Pro is priced at $20/month, and Max costs $200/month. 3. How is optimizing for Perplexity different from optimizing for ChatGPT or SearchGPT? The underlying work overlaps almost entirely. Complete structured data, genuine reviews, contextual descriptions, and FAQ content improve visibility across Perplexity, ChatGPT, and Google AI Mode. The differences sit in checkout infrastructure and opt-in requirements, not in content strategy. 4. How long before the Shopify and Perplexity integration shows results? Expect thirty to sixty days between catalog improvements and a measurable change in citation rate. Feed syndication is fast, but AI engines need time to re-crawl, re-evaluate, and accumulate review signals before they start recommending a store consistently. 5. Can Perplexity Computer make changes to my store without approval? It can if you grant write scope and do not require confirmation. Configure Computer to check in before executing write actions, start with read-only reporting tasks, and expand permissions only after you trust the output.

10 Min • 31 July 2026

Grow Your Store With Shopify Referral Codes? (Generate, Distribute & Track)

Shopify merchants can run creator affiliate programs through Shopify Collabs, which generates affiliate links and discount codes, tracks attributed sales, and manages commissions. For customer referrals, merchants can manually create a unique discount code for each referrer, add minimum-spend and usage limits, and track resulting orders through discount reports. Automated customer rewards, referral sharing, fraud controls, and advanced attribution generally require a dedicated referral app. A Shopify referral code is one of the cheapest acquisition channels most stores never use. I have set these up for stores doing 40 orders a month and stores doing 4,00, and the setup is far less technical than merchants expect. Here is how referral works in your admin right now, what processes need an app, and how to track whether any of it is making you money. What Is a Shopify referral code? A Shopify referral code is a discount code tied to one specific person, so you know exactly who sent each new customer. A generic code like SUMMER20 tells you nothing about who shared it. A referral code like SAM-15 tells you Sam brought that order in. A referral code can be implemented as a Shopify discount code, but referral platforms may use unique links, customer accounts, or tracking methods. The key difference is that a referral identifier connects the sale to a specific referrer. I will explain the three formats that get mixed up. Referral code. An alphanumeric string the shopper types at checkout. Works for podcasts, in-person events, WhatsApp, and anywhere a link cannot travel. Referral link. A unique URL that attributes visits or purchases to a referrer. A Shopify shareable discount link can automatically apply the discount, while referral apps may use cookies, URL parameters, account matching, or other attribution methods. Discount code. The broad category both of the above sit inside. Run both formats. Links convert better because there is no typing. If you are new to this, my walkthrough on how to create a discount code on Shopify covers the base settings you will need before any of this works. Does Shopify have a referral program? Shopify has no built-in customer-to-customer referral program where your buyers refer their friends. It does have two programs that reward people for referring new merchants to Shopify. One native app that handles affiliate-style referral codes for your store. Three separate things carry the word "referral" in this ecosystem, and merchants confuse them weekly: 1. The Shopify affiliate program This program is for creators, who refer new merchants to Shopify. Eligible affiliates can earn up to $150 USD for a qualified merchant who moves to a full-price Basic, Grow, or Advanced plan. The merchant must start a free trial within 30 days of the qualifying affiliate click, and Shopify currently allows up to 125 days from the start of the trial for the referral to become eligible. The minimum withdrawal balance is $10, reporting and payments are handled through Impact, and Shopify says applications are generally reviewed within five business days. 2. The Shopify partner program This program is for developers, designers, agencies, app companies, and other commerce professionals. Earnings vary by activity and may include merchant-referral revenue share, app or theme revenue, and service income. 3. Your own referral program This is where existing customers refer friends to your store. Shopify’s native discounts and store credit can support a small manual pilot. But an automated customer-to-customer referral program requires an app or custom development. The native tools for merchants Shopify Collabs Shopify Collabs is Shopify's own affiliate marketing app, and it generates unique discount codes and tracking links per creator, tracks the sales attributed to each one, and pays them out. It is available on every Shopify plan except Starter and Retail. Shopify does not charge a monthly Collabs subscription fee, but it currently charges a 2.9% processing fee on automatic commission payments. You can invite creators directly, run an open access program with an instant commission offer, or publish an application page on your online store. If you are eligible for Shopify Flow, you can wire Collabs into automated workflows. For the broader creator strategy, see my guide on finding influencers with Shopify Collabs for merchants. . Native store credit Store credit is a first-party feature in your admin, switched on by default. You issue credit from any customer profile. It applies automatically at checkout for signed-in customers. I see these four limits for this: It only works with new customer accounts. Only the full balance can be applied. Customers cannot spend part of it. The cap is under $15,000 USD per customer account. For stores created on or after May 12, 2025, third-party transaction fees apply to the portion of an order paid with store credit. Plus, stores using Shopify Payments are exempt. Bulk unique code generation Shopify supports bulk unique redeem codes through its Admin API and through third-party bulk-discount apps. In the standard Shopify Admin, merchants can create individual discount codes and export discount data. If you need hundreds or thousands of advocate-specific codes, I would advise using a bulk-discount app or a custom API workflow. How to generate Shopify referral codes (Manual method) Step 1: Choose a discount type Go to Shopify Admin > Discounts > Create discount, then select Amount off products or Amount off orders. Step 2: Create the referral code Under Method, select Discount code and enter a memorable code such as SAM20. Set the discount value, minimum purchase amount, and limit it to one use per customer. Step 3: Save and share Save the discount and send the code to the referrer. You can later track orders and sales generated through that code. Method 2: Shopify Collabs for creator and affiliate referrals Install Collabs. Build your brand profile, set your commission structure as a percentage or a flat amount, decide which products qualify, and publish. Codes and links generate per creator automatically. Attribution is handled by Shopify, so your revenue reporting stays simple. This is best for stores where creators, not customers, drive word of mouth. Method 3: A referral app Referral-app pricing varies more than the monthly subscription alone suggests. Compare order limits, advocate limits, referral revenue fees, fraud controls, integrations, and reward automation before choosing an app. I have compared the main options in detail in my roundup of the best Shopify referral apps in 2026. How to distribute Shopify referral codes Here’s how I distribute Shopify referral codes. Order confirmation page. Peak excitement and zero friction. One line and a copy button works here. Post-delivery email. Post-delivery email. Send it after customers have had enough time to experience the product. This may be seven to ten days for some products, but longer purchase and evaluation cycles may require different timing. Customer account page. Permanent place for the code so people can find it again without digging through email. Packaging insert with a QR code. Physical inserts convert well because the product is in their hands. My guide on creating Shopify QR codes covers the free native options. For email and SMS sequencing, my breakdown of Shopify marketing automation tools covers what to use at each store size.. How to track Shopify referral code performance Discount reports Go to Analytics > Reports, then look for sales by discount report. Shows orders, revenue, and average order value per discount. Compare referral-driven AOV against your store average. Four numbers I always watch: Participation rate. Percentage of customers who claim a code. Share rate. How many of those actually share it? Referral conversion rate. Percentage of referred visitors who buy. Referral CAC. Total rewards paid divided by referred orders. Compare it to your paid ad CAC directly. How to set rewards that do not make losses? Rewards that benefit the referred friend, or both participants, can outperform referrer-only incentives in some situations. Shared rewards will make the recommendation feel more helpful, but the best structure depends on your audience, margins, and product. A one-sided reward makes the referrer feel like they are profiting off a friend. For example, on a $60 order with a 55% gross margin, a 20% friend discount leaves approximately $21 in gross profit before the referrer reward and other costs. After assigning a $20 store-credit reward, the first order is close to break-even before payment fees, shipping, returns, app charges, and support costs. I set these three margin rules: Add a minimum order value so referrals cannot be redeemed on your cheapest SKU. Pay the referrer in store credit, not cash. The reward returns to you. Check your discount combination settings. Shopify lets codes stack with automatic discounts, and a stacked referral code plus a seasonal promo can wipe out a full order's margin. My guide on Shopify discount combinations covers how to set these rules safely. Start small and scale what works A Shopify referral program does not need $200 monthly software. The first thing I would do is to create ten manual codes for your ten best customers and watch the discount report for 30 days. If referred customers convert at a decent rate and your referral CAC beats your ad CAC, the case for a proper app makes itself. A simple referral setup with clear promotion and regular measurement can outperform a more expensive platform that customers rarely see or use. FAQs 1. How can Shopify users set up a referral program? Install a referral app from the Shopify App Store, then configure the user reward, incentive, eligibility rules, sharing methods and fraud controls. Shopify’s native discount tools can create promotional codes, but a referral app is required for unique referral links, automatic rewards, attribution and performance reporting. 2. Is there a referral code for Shopify? Shopify does not offer a referral code that gives every new merchant a discount on a Shopify plan. Approved Shopify Affiliates receive a unique referral link through the Shopify Affiliate Program, while merchants can create their own customer referral codes using Shopify Discounts or a referral app. 3. How to generate referral codes for Shopify? From the Shopify admin, go to Discounts, select Create discount, choose the discount type and enter or generate a code. Set the reward value, eligible products or customers, minimum purchase requirement, usage limit and expiry date. Use a referral app when every user needs a unique code and automated reward tracking. 4. Which is the best referral app for Shopify? ReferralCandy is a strong, dedicated option for referral and affiliate campaigns with attribution, tiered rewards, fraud protection and multiple reward types. Smile is another app that is better suited to merchants who want referrals combined with loyalty points and VIP tiers. 5. Does Shopify have a referral program? Yes. Shopify operates an Affiliate Program through which approved affiliates share unique links and earn commissions for qualified merchants. However, Shopify does not provide a built-in customer refer-a-friend program for individual stores, so merchants must use a referral app or manage codes manually through Shopify Discounts.