Author: Katie
Gather knowledge about the latest insights, updates, tips, and tricks in the Ecommerce industry.
5 Min • 31 December 2025
Identixweb’s 2025 Wrapped: A Record-breaking Year With Big Wins
Before we jump into how our apps had a record-breaking year, let’s take a second and look at the world we operate in.
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8 Min • 5 January 2026
Problems with Cash on Delivery for Shopify + Fixes (2026)
Cash on Delivery (COD) feels like the safest option when you are a new Shopify merchant. You think, “If people can pay later, more people will order.” That part is true, but COD also creates a second problem:
4 Min • 9 January 2026
How to Reduce Order Delivery Related Shopify Support Tickets
If you run a Shopify store, you already know this story: A customer places an order, everything looks good, and then a day or two later, your inbox lights up with the dreaded question:
7 Min • 2 January 2026
What Causes Checkout Abandonment in Shopify? (+Simple Fixes)
Checkout abandonment is when a shopper adds items to the cart, goes for checkout, but leaves before completing the payment. It happens because the final cost looks higher than expected, the checkout is too long, they are forced to create an account, or lack of payment options. Unlike cart abandonment, this happens at the last step, so the best fix is to keep checkout simple, show total costs early, and make the payment step feel safe.
Katie
January 13, 2025
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