Can I offer click and collect at multiple locations with Stellar?

Yes. Stellar supports unlimited pickup locations on the appropriate plan.

Does Stellar work with Shopify POS for click and collect orders?

Yes. Stellar is POS-compatible. Pickup orders show up in your Shopify admin and can be managed through POS, making counter staff workflows smoother for in-store collection.

Will the date picker appear at checkout or in the cart?

By default, Stellar shows the picker on the cart page. For Shopify Plus merchants, you can also enable a checkout-page date picker.

Can I limit which products are available for Shopify click and collect?

Yes. Under product selection in the app settings, you can include or exclude specific products from being eligible for store pickup. This is useful if some products aren't held at your physical location.

Author: Sajini Annie John

Gather knowledge about the latest insights, updates, tips, and tricks in the Ecommerce industry.

How Anua Unlocked 5X AOV Growth with iCart’s Smart Cart Features

delivery customization Challenges Solutions drive results Scale business delivery customization Challenges Solutions drive results Scale business delivery customization Challenges Solutions drive results Scale business delivery customization Challenges Solutions drive results Scale business Anua is a globally recognized Korean skincare brand known for its minimalist philosophy and focus on gentle yet effective formulations. Built on the idea of simplifying skincare routines, Anua develops products that deliver visible results while avoiding harsh or irritating components, making them suitable for sensitive skin types. Initially using a traditional full cart experience, Anua transitioned to iCart’s side cart solution in August 2025, to create a more seamless and engaging shopping journey. This shift allowed customers to easily explore complementary skincare products without disrupting their browsing flow, making it more intuitive to discover items that fit into a complete routine. By surfacing relevant recommendations directly within the cart, the brand enhanced product visibility across its range. Challenges Before implementing iCart’s side cart solution, Anua faced limitations with their existing full cart experience, which created friction in the customer journey. The traditional cart setup redirected users away from product pages, interrupting their browsing flow and reducing opportunities to explore additional products. As a skincare brand built around routines rather than single-item purchases, this made it difficult to effectively showcase complementary products and encourage customers to build complete regimens. Additionally, the lack of in-cart personalization and strategic upsell opportunities meant that customers were often unaware of related products that could enhance their skincare results. This limited the brand’s ability to increase average order value (AOV) and fully leverage its diverse product range. Anua needed a more dynamic and intuitive cart experience that could seamlessly introduce relevant recommendations while maintaining a smooth and engaging shopping journey. ❌ Cart Value Barriers Low average order value (AOV) due to single-item focus Most customers completed purchases with one primary product instead of building multi-step routines. Cart abandonment near shipping thresholds Customers were not clearly informed or motivated to reach free shipping or discount thresholds. Missed savings opportunities Customers were unaware of potential value in purchasing bundled routines or multiple complementary products. ❌ Absence of Progress-Based Incentives No free shipping or discount progress bar Customers were not motivated to increase their cart value due to lack of visible incentives. Missing tiered rewards system There were no structured milestones (e.g., “Spend more to unlock offers”), reducing upsell opportunities. ❌ Ineffective Cart UI/UX (Pre-Side Cart) Full-page cart disrupted shopping flowCustomers had to leave their browsing journey, increasing friction and drop-offs. No quick add/remove functionality Users couldn’t easily modify their cart or add suggested products without navigating away. Solution To overcome these challenges, Anua implemented iCart’s side cart solution to transform their traditional cart into a high-converting, interactive experience. By replacing the full-page cart with a seamless side cart, the brand ensured that customers could continue browsing while viewing their cart, significantly reducing friction in the shopping journey. Additionally, features like product recommendations & progress bars for free shipping and discounts motivated customers to increase their cart value. By combining personalization, incentive-driven messaging, and a user-friendly interface, Anua successfully turned their cart into a powerful revenue-driving touchpoint rather than just a checkout step. To maximize their cart effectiveness, they implemented two powerful features: ✅ Progress Bar with Multi-Reward Incentives Implemented a tiered progress bar to encourage higher cart value Customers are guided with a clear message like “Add $3.10 to unlock secret offer,” motivating them to continue adding products. Generated over $5M+ in revenue through incentive-driven cart progression Used product-based rewards to align with customer intent Instead of generic discounts, Anua incentivized purchases with relevant skincare items like Dark Spot Pads and mini serums. Built visual motivation for routine expansion As customers add products, they can clearly track progress toward unlocking multiple rewards, encouraging them to build a complete skincare routine. ✅ Product Recommendations Implemented “Frequently Bought Together” recommendations Customers adding a single product (e.g., toner) are shown complementary items like serums, moisturizers, or pads to complete their routine. Generated over 275K revenue through in-cart recommendations Encouraged full skincare regimen building Instead of isolated purchases, the cart suggests step-by-step product combinations aligned with common skincare routines. Increased product discovery at the final stage By surfacing relevant items directly in the cart, Anua ensured customers explore more of their catalog without leaving the checkout flow. Results Achieved in Last 180 Days 22932 Total Store Orders 45101 Total iCart Orders 5X iCart Generated AOV 65.70% Upsell Affected Conversion Rate These improvements reflect a clear shift in customer behavior on Anua’s store. Cart abandonment reduced as shoppers discovered complementary skincare products and felt encouraged to build complete routines. Engagement also increased, with customers interacting more with in-cart recommendations and exploring relevant product pairings. Results & Impact And...Results is Our Main Clarification By implementing iCart’s cart drawer, product recommendations, and progress bar, Anua transformed its cart into a high-performing conversion touchpoint. Shopping Experience Enhancement The improved cart experience encouraged customers to discover complementary products and understand the value of sustainable beauty routines. For instance, the clear presentation of subscription savings alongside one-time purchase options helped customers make more informed decisions about their long-term hair care needs. As Anua continues to optimize its cart experience, the brand is closely monitoring: Routine-based purchasing behavior - tracking how customers move from single items to multi-step regimens Engagement with in-cart recommendations - measuring interaction with suggested products Cart value progression - analyzing how incentives influence higher spending [related_cases_slider] Ready to Write Your Success Story? Try icart App Join successful businesses like Anua and Master your delivery scheduling Delight customers with precise timing Grow your special occasion orders Expand your delivery reach

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7 Min • 7 May 2026

Shopify Conversion Rate Optimization: 10 Proven Techniques (2026)

You're getting traffic to your Shopify store, but the sales just aren't matching up, right? If that sounds familiar, you're definitely not alone. This is exactly where Shopify conversion rate optimization steps in to change the game for your business. Most store owners pour money into ads and SEO, only to watch visitors leave without buying a single thing. The truth is, getting traffic is only half the battle, turning that traffic into paying customers is what actually grows your revenue. In this blog, we'll walk through the best ways to improve your Shopify conversion rate, share real examples, and give you tools that actually work in 2026. Let's get started. What Is a Good Conversion Rate on Shopify? Before diving into techniques, let's answer a question every merchant asks: what is a good conversion rate on Shopify? Here's a quick breakdown based on industry data: Conversion Rate RangePerformance LevelBelow 0.5%Needs serious work0.5% - 1.5%Average, room to grow1.5% - 3.5%Good, above average3.5% and aboveExcellent, top 20% "The average ecommerce conversion rate is between 2.5% and 3%. Even if you're doing everything right, you can still expect to win the sale around 2-3% of the time." - Shopify So if your store is hovering around 1%, don't panic. There's a clear path forward, and the techniques below will help you get there. Why Shopify Conversion Rate Optimization Matters Think about it this way: if 1,000 people visit your store and only 10 buy, that's a 1% conversion rate. Now, if you double that to 2%, you've doubled your revenue without spending a single extra rupee on ads. That's the magic of Shopify conversion rate optimization. Here's what good CRO does for your store: Reduces customer acquisition cost (CAC) Increases average order value (AOV) Improves return on ad spend (ROAS) Builds long-term customer loyalty Makes your marketing budget go further 10 Best Shopify Conversion Rate Optimization Techniques Now let's get into the actual techniques. These are the strategies top Shopify stores use every single day to increase Shopify conversion rate and grow revenue. 1. Speed Up Your Store (Page Load Time Matters) Did you know that a one-second delay in page load time can drop conversions by 7%? That's huge. Shoppers today expect pages to load in under 3 seconds, anything slower and they're gone. Quick fixes to speed things up: Compress images using tools like TinyPNG or Shopify's built-in image optimizer Remove unused apps and code Use a fast, lightweight Shopify theme like Dawn or Sense Enable lazy loading for images and videos Run your store through Google PageSpeed Insights to see exactly where you stand. Struggling with a slow store? Our Shopify website management team can audit your site, fix speed issues, and optimize everything from images to code. 2. Make Your Product Pages Convert Like Crazy Your product page is where the buying decision happens. If it's weak, your conversions will be too. Must-haves for a high-converting product page: Clear, high-quality product images (at least 5-7 angles) Short product video showing it in use Bullet-point benefits (not just features) Customer reviews with photos Trust badges near the buy button Clear shipping and return policies A Baymard Institute study shows that 50% of users find product images more important than descriptions. So invest in great visuals. 3. Add Social Proof Everywhere People trust people. When shoppers see others buying and loving your products, they feel safer hitting that "Add to Cart" button. Types of social proof that work: Customer reviews and star ratings User-generated content (UGC) from Instagram "X people bought this in the last 24 hours" notifications Trust seals from secure payment providers Press mentions or media logos 4. Simplify Your Checkout Process A complicated checkout is the number one reason people abandon their carts. The Baymard Institute reports that the average cart abandonment rate is 70.19%, and a long, confusing checkout is a top culprit. How to fix your checkout: Offer guest checkout (don't force account creation) Show progress bars Display total cost upfront (no surprise shipping fees) Allow multiple payment options (UPI, cards, wallets, BNPL) Auto-fill address fields when possible 5. Use a Sticky Cart Drawer A sticky cart drawer keeps the cart visible no matter where the shopper scrolls. It's like a gentle reminder that they're shopping, and it makes adding more items effortless. Stores using sticky cart drawers see an average AOV increase of 15-20%. Why? Because customers can add more products without leaving their current page. Our iCart Cart Drawer Cart Upsell app does exactly this, plus it adds smart upsells, free shipping bars, and discount tiers right inside the drawer. Merchants using iCart have reported up to a 30% lift in average order value. 6. Show Delivery Dates Clearly One of the biggest reasons shoppers hesitate is uncertainty about when their order will arrive. Showing a clear delivery date right on the product page builds trust and pushes them to buy faster. Show estimated delivery dates, pickup options, and shipping windows. It's a simple way to reduce purchase hesitation and build buyer confidence. 7. Optimize for Mobile First Over 73% of ecommerce sales now happen on mobile, according to Statista. If your Shopify store isn't mobile-friendly, you're losing out big time. Mobile optimization checklist: Buttons should be thumb-friendly (at least 44px tall) Text should be readable without zooming Forms should auto-detect input types Images should load fast on slow connections Checkout should work smoothly on any device 10. Use Urgency and Scarcity (Honestly) Urgency works because it taps into FOMO (fear of missing out). But please, only use it when it's real. Fake countdowns hurt your brand long-term. Genuine urgency tactics: Show real low-stock alerts ("Only 3 left in stock") Display flash sale countdowns Highlight shipping cutoff times ("Order in the next 2 hours for same-day dispatch") Show real-time purchase notifications Common Mistakes That Hurt Your Shopify Conversion Rate Even with great products, these mistakes can sink your conversions: Ignoring mobile users Hiding shipping costs until checkout Using stock photos for product images Skipping customer reviews Forcing account creation before purchase Cluttered, distracting homepage Weak or missing CTAs No clear return policy Slow page speed Generic, copied product descriptions If any of these sound familiar, fix them today. You'll see results faster than you'd expect. Final Thoughts Shopify conversion rate optimization isn't a one-time task, it's an ongoing process. The merchants who win are the ones who keep testing, learning, and improving every month. Start with the techniques that match your biggest pain points. Maybe it's a slow store, a clunky checkout, or weak product pages. Pick one, fix it, measure the impact, and move on to the next. Small changes compound into big wins over time. FAQs 1. What is a good conversion rate on Shopify? A good conversion rate on Shopify is anything above 3.5%. The average sits around 1.4%, so if you're hitting 2-3%, you're already doing better than most stores. Top-performing stores reach 4.8% or higher with strong CRO. 2. How long does it take to see CRO results? You'll usually see early results within 2-4 weeks of making changes. Bigger wins come over 2-3 months as you keep testing and refining. CRO is a long-term game, not a one-time fix. 3. Do Shopify apps really help with conversion? Yes, the right apps can make a huge difference. Apps like iCart Cart Drawer Cart Upsell, Stellar Delivery Date & Pickup, and Sellmore Post Purchase Upsell directly target high-impact areas like cart, checkout, and post-purchase, where most conversions are won or lost. 4. What's the biggest factor that affects Shopify conversion rate? Trust and clarity. If shoppers don't trust your store or can't quickly understand what you're selling and why it's worth buying, they'll leave. Focus on clear messaging, social proof, and a frictionless experience.

6 Min • 7 May 2026

9 Features You Must Evaluate Before Choosing the Best Shopify Post Purchase Upsell App

Have you ever wondered why some Shopify stores seem to make extra revenue from every single order, while others struggle to push their average order value? The secret often lies in one smart strategy - shopify post purchase upsell. If you're a Shopify merchant looking to boost sales without spending more on ads, then picking the right shopify post purchase upsell app can change the game for your store. In this blog, we'll walk you through the 9 must-have features you should evaluate before choosing the best shopify post purchase upsell app for your store. What is a Shopify Post Purchase Upsell? Before we jump into the features, let's quickly understand what a shopify post purchase upsell really means. A post purchase upsell is an offer shown to customers right after they complete their first purchase but before they land on the thank-you page. At this stage, the buyer has already shared their payment details, so adding another product to the order feels easy and risk-free for them. Why Shopify Merchants Need a Post Purchase Upsell App Running a Shopify store is exciting, but growing your average order value (AOV) is where the real profit lies. If you only depend on first-time purchases, your store's growth will always feel limited. Here's why a shopify post purchase upsell app is a smart move for every merchant: Boosts AOV without increasing ad spend Improves customer lifetime value by offering relevant add-ons Increases revenue per visitor with one-click upsell flows Creates a smoother shopping journey without disturbing checkout Helps move slow-selling inventory through bundle offers If you're searching for a reliable solution to start with, our Sellmore Post Purchase Upsell app is built to create one-click upsell offers without slowing down your store or affecting the buyer's flow. 9 Features You Must Evaluate Before Choosing the Best Shopify Post Purchase Upsell App Now let's get to the core of this blog. Here are the 9 features you should always check before picking the best shopify post purchase upsell app for your Shopify store. 1. One-Click Upsell Functionality The whole point of a post purchase upsell is to make buying easy. Customers should be able to add the upsell product to their order with just one click, no need to re-enter payment or shipping details. If the app you're checking forces customers to go through checkout again, skip it. A smooth one-click upsell experience is what drives higher conversions. What to look for: Single-click acceptance No re-entry of payment info Instant order update on the same page 2. Smart Product Recommendations A good shopify post purchase upsell app should know which products to show to which customer. Generic offers don't work anymore. Buyers expect personalization. Look for apps that use AI-based or rule-based recommendations, where you can set conditions like: If a customer buys Product A, show Product B If the cart value is above $50, offer a premium add-on If the customer is a returning buyer, show a loyalty deal According to Salesforce, personalized recommendations drive 24% more orders and 26% higher AOV. 3. Easy Customization Options Your post purchase offer should match your store's branding - fonts, colors, buttons, and tone. If the upsell page looks like a third-party popup, buyers will hesitate to click. Choose an app that gives you full design control without needing to code. The more flexibility you have, the better the offer fits your store's vibe. Customization checklist: Editable headings and product descriptions Brand color and font controls Mobile-friendly design templates Custom CTA buttons 4. Mobile Optimization More than 70% of Shopify traffic comes from mobile devices, according to Statista. If your post purchase upsell isn't mobile-optimized, you're losing more than half of your potential extra revenue. Always test how the upsell page looks and works on mobile. The buttons should be tap-friendly, the text readable, and the loading speed quick. 5. A/B Testing Feature You can't grow what you can't measure. The best shopify post purchase upsell apps come with built-in A/B testing to help you compare different offers, headlines, and product placements. This feature lets you find out: Which product gets more clicks Which headline drives more conversions What discount percentage works best A/B testing helps you keep improving your upsell flow over time. 6. Analytics and Reporting Dashboard Numbers tell the truth. A solid app should give you a clear dashboard that shows: Upsell conversion rate Total extra revenue earned Most accepted offers Average order value impact This data helps you make better decisions and double down on what's working. 7. Multi-Currency and Multi-Language Support If you're selling globally, your upsell offers should also feel local. The app should support multiple currencies and languages so that international buyers see prices and product names in their preferred format. This small detail can boost trust and conversions for global stores. 8. Seamless Integration with Shopify Checkout Your shopify post purchase upsell app should work hand-in-hand with Shopify's native checkout. It shouldn't slow down the checkout process or cause errors. Apps that are built using Shopify's official APIs are always a safer choice. They stay updated with Shopify's latest features and offer better stability. 9. Reliable Customer Support Even the best app can run into issues. What matters is how quickly the support team responds. Before installing, check: Live chat or email response time Help documentation quality User reviews about support experience A responsive support team can save you hours of stress when something needs a quick fix. Final Thoughts Choosing the right shopify post purchase upsell app isn't just about adding another tool to your store - it's about creating a smarter sales journey. When you pick an app that offers personalization, smooth integration, easy customization, and reliable support, you set your store up for long-term success. Remember, every extra dollar from a post purchase upsell is pure profit because you've already paid for that customer's first sale. So, take your time, evaluate these 9 features, and pick the app that fits your store best. Frequently Asked Questions 1. What is a Shopify post purchase upsell? A shopify post purchase upsell is an offer shown to customers right after they complete a purchase but before they reach the thank-you page. It helps merchants increase order value without affecting the checkout experience. 2. Are post purchase upsells effective for Shopify stores? Yes, they are very effective. Post purchase upsells convert better because the customer has already made a buying decision and trusts your store. 3. Will a post purchase upsell affect my checkout speed? No, a well-built shopify post purchase upsell app like Sellmore is designed to load after checkout, so it doesn't slow down your store's performance. 4. Is a post purchase upsell app suitable for small Shopify stores? Absolutely. Even small stores can benefit because every extra sale adds to your monthly revenue without extra ad spend.

6 Min • 5 May 2026

How to Block a Customer on Shopify: Step-by-Step Guide to Prevent Fraud

Every Shopify store owner wants more orders. But not every order is good for the business. I have seen customers place fake orders, return used products or create chargebacks after receiving the item. Do not avoid these issues because, after a while, it starts affecting your revenue and brand. So the real question is: how to block a customer on Shopify before they create more damage? The direct answer is simple. You can block or restrict a fraudulent customer on Shopify in two ways: Use a fraud prevention or customer blocking app. Use the customer section inside Shopify admin to tag, note, and manually control risky buyers. In this blog, I will walk you through both these methods so you can block certain customers from purchasing from Shopify. Why block certain customers from your store? Blocking a customer is about protecting your store from buyers who repeatedly create losses. Common reasons to block a customer on Shopify Place repeated fake orders Use wrong phone numbers or fake email addresses Keep returning damaged or used products Create chargebacks after delivery Use multiple cards for suspicious orders For a small Shopify store, even a few bad orders can hurt. You lose product cost, shipping cost, payment fees, and team time. Best solutions to prevent returns fraud, Shopify merchants should consider Return fraud is one of the biggest reasons merchants look to block a customer from ordering on Shopify. A customer may order a product, use it, and return it. Some customers return an old or different item. Some repeatedly order high-value products and create disputes after delivery. To reduce returns fraud, Shopify merchants can use: Clear return policies Customer tags for risky buyers Manual review for repeat returners Fraud analysis before fulfillment Address and phone number checks A Shopify fraud filter app Checkout blocking rules for known fraud patterns Shopify fraud filter apps are the best solution to prevent return fraud, Shopify merchants should choose. Here’s how to do it. How to block a customer on Shopify? (With Shopify fraud filter app) Step 1: Go to the Shopify App Store Open the Shopify App Store and search for ‘fraud filter app’. Pick the app based on what you need to block. Blockify and Blocky are good choices. I have tried and tested both of them. Install the app and give the required permissions. Step 2: Create a blocking rule Create a rule based on the customer detail you want to block. You can easily create blocking rules with fraud filter apps. I usually create rules for: Email address Phone number IP address Name Shipping address Country State Customer tag Order risk level Step 3: Choose the action Depending on the app, you can perform different actions to block a customer from ordering. Common actions I perform include: Block checkout Cancel order Flag order Redirect visitor Show warning Send fraud alert Add customer tag Step 4: Test the rule Always test the rule before relying on it. Use a test customer or test condition. Make sure the rule does not block genuine customers by mistake. This has happened to me multiple times. Step 5: Review blocked attempts Do not set the conditions and forget. I always check blocked attempts weekly. Some rules may need updates, especially if customers use different emails, phone numbers, or addresses. I have written a detailed breakdown of Shopify fraud protection and apps for merchants. How to block a customer from ordering on Shopify without an app You can use the Customer section to manage risky customers with notes, tags, and manual review. Note: Customer notes are visible only to store staff, and tags help organize customer profiles or create customer segments. Step 1: Go to the Shopify admin Open your Shopify admin dashboard. Go to the Customers section from the left-side menu. Step 2: Search for the customer Search using name, email, phone number, or shipping address. Click the customer name to open the full profile. Step 3: Review order history Check past orders, refunds, returns, chargebacks, payment status, and support history. I usually do 4 things. Add a customer note: Add a clear internal note. For example: Do not fulfill without manual review. The customer has repeatedly refused deliveries and returned used items. Add a customer tag: Add a tag such as: Blocked, Fraud Risk, High Risk, Manual Review, Do Not Fulfill Inform your fulfillment team: Make sure your team checks customer tags before shipping orders. Manually cancel or hold future orders: If the tagged customer places another order, review it before fulfillment. Cancel only when your store policy and proof support the action. Shopify’s current customer account system has a major limitation. Merchants cannot deactivate an individual customer account. A merchant can delete a customer profile, but if the customer signs in again with the same email, a new customer profile gets created. So, deleting a customer profile is not a strong blocking method. For real blocking, use tags with an app or checkout rule. Prevent fraud in Shopify by blocking customers Blocking a customer on Shopify should be a business decision. If one order looks odd, review it. If the same customer keeps creating problems, tag the profile, document the issue, and add stricter rules. For small or new stores, Shopify admin notes and tags are a good starting point. For repeat fraud, COD misuse, chargebacks, or returns abuse, a Shopify fraud filter app gives better protection. FAQs 1. How to block a customer on Shopify? You can block a customer on Shopify by using customer tags, internal notes, and fraud prevention rules. A fraud filter or customer blocker app is usually the better option when you want to stop repeat risky customers from placing orders. 2. How to block a customer from purchasing on Shopify? To block a customer from purchasing on Shopify, use a fraud prevention app that can block checkout based on email, phone number, IP address, customer tag, or shipping address. For manual control, you can tag the customer as “Blocked” or “Fraud Risk” inside the Shopify admin. 3. What are some of the best Shopify fraud filter apps? Blockify Fraud Filter & Blocker and Blockly Fraud Filter are two good apps I would recommend for merchants for fraud prevention. 4. How to prevent fraud on Shopify? To prevent fraud on Shopify, review high-risk orders before fulfillment, check fraud indicators, verify customer details, use payment checks like CVV and address verification, and avoid shipping suspicious orders too quickly.