Question 1

Can ChatGPT discover your products?

Accepted Answer

Yes, ChatGPT can discover and show your products when it crawls and understands your public pages. OpenAI says ChatGPT Search uses a crawler called OAI-SearchBot, so blocking it in robots.txt can prevent your site from appearing in ChatGPT search answers.

Question 2

What is the new shopping feature in ChatGPT?

Accepted Answer

ChatGPT now offers shopping research, which turns product discovery into a conversation by asking questions and pulling details from the web. OpenAI also supports shopping results that link to retailer sites, with Instant Checkout, which is currently availablefor merchants in certain regions.

Question 3

What is Shopify agentic commerce?

Accepted Answer

Agentic commerce means an AI agent can help a shopper buy products by initiating checkout steps on the shopper’s behalf. OpenAI’s Agentic Commerce Protocol (ACP) powers Instant Checkout while keeping the merchant in control of orders, payments, and post-purchase experience.

Question 4

What is the product feed for ChatGPT?

Accepted Answer

A ChatGPT product feed is a structured catalog (for example csv.gz or jsonl.gz) file that contains your product details like titles, prices, availability, and media. OpenAI indexes this feed for product discovery.

Question 5

Can you submit your Shopify product feed to ChatGPT?

Accepted Answer

Yes. You can apply for Instant Checkout for merchants, then provide a feed that matches OpenAI’s product feed specifications so ChatGPT can use accurate, up-to-date product data to show customers that searches products in your niche.

Question 6

How to get ChatGPT to recommend your business?

Accepted Answer

Make your site easy to crawl (do not block OAI-SearchBot), publish clear product pages and helpful buying guides, and keep product info detailed so ChatGPT can match you to shopper questions.

Author: Vineet Nair

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