How to Launch and Run an Effective Discount Campaign

As a business owner, you’re always looking for ways to increase sales and grow your customer base. Discounts are a great way to do this, but only if you do them right. That’s because discounts can also eat into your profits or, even worse, turn customers off if you don’t do them correctly. As a result, it’s crucial to approach discounts strategically to drive more sales while maintaining a healthy bottom line. That’s why its important to Launch and Run an Effective Discount Campaign for any business.

Define Your Goals

Define Your Goals

Before you launch a discount campaign, it’s essential to have a clear understanding of what you’re trying to achieve. For example, are you looking to increase sales of a specific product? Grow your customer base? Or perhaps you’re trying to get rid of excess inventory.

Whatever your goals, make sure they are specific, measurable, achievable, relevant, and time-bound (SMART). These types of plans will help you create a discount campaign that is targeted and effective. Additionally, ensure you have a way to track the success of your campaign so you can adjust it as needed.

Choose the Right Discount Type

Choose the Right Discount Type

The type of discount you offer will have a significant impact on how successful your campaign is. That’s why choosing the right one for your goals is essential. For example, a dollar-off discount may be more effective than a percentage off if you’re trying to increase sales of a specific product.

On the other hand, if you’re looking to grow your customer base, a percentage-off discount may be more appealing to new customers than a dollar-off discount since it will save them more money in a way that feels significant. Consider your goals and choose the discount type to help you achieve them most effectively. Some other types of discounts you may consider include:

  • BOGO (buy one, get one)
  • Free shipping
  • Dollar-off per item
  • Discounts for signing up or subscribing
  • Percentage off of the total purchase
  • Don’t Overdo It

    Don't Overdo It

    It’s important to remember that discounts should be used strategically and not all the time. Constantly offering deep discounts can train customers only to buy when there’s a sale, which can eat into your profits.

    Additionally, too many discounts can devalue your products and services in customers’ eyes. They may begin to question the quality of your offerings if they can always get them at a discount. As a result, it’s crucial to use discounts judiciously to avoid these pitfalls.

    Be strategic about when you offer discounts as well. For example, if you’re a retailer, you may want to wait until the end of the season to provide deep discounts on seasonal items. By contrast, if you’re a service-based business, you may want to offer discounts during your slower months to help generate more business.

    Consider your unique circumstances and plan accordingly to get the most out of your discount campaign.

    Set Clear Terms and Conditions

    Set Clear Terms and Conditions

    When running a discount campaign, setting clear terms and conditions is essential. Doing this will help ensure that customers know exactly what they’re getting and avoid confusion or frustration later on.

    Some things you’ll want to include in your terms and conditions are:

  • The type of discount offered
  • The products or services included in the discount
  • Any minimum purchase requirements
  • The expiration date of the discount
  • How the customer can redeem the discount
  • Any other restrictions that apply
  • By setting clear terms and conditions, you can avoid misunderstandings and ensure everyone is on the same page. Doing this will help make your discount campaign more successful.

    Additionally, be sure to promote the terms and conditions of your campaign prominently so customers are aware of them before they purchase.

    Make the Discount Worthwhile

    Make the Discount Worthwhile

    If you want customers to take advantage of your discount, you need to make it worthwhile. That means offering significant savings that will incentivize customers to take action. For example, consider offering at least 20% off if you’re running a percentage-off discount.

    Anything less may not be enough for customers to take advantage of the offer. Similarly, if you’re offering a dollar-off discount, make sure the amount is significant enough to make a difference for customers.

    Of course, your amount will depend on your margins and other factors. But generally, the bigger the discount, the more successful your campaign will likely be.

    Chelsea Cohen, Co-Founder of SoStocked, advises, “If your product has a low price point to begin with, it may be difficult to offer discounts without cutting too deeply into your margins. In this case, you might want to try a different type of promotion, such as a BOGO deal.”

    By making your discount worthwhile, you can boost the chances of success for your campaign.

    Promote Your Discount Campaign

    Promote Your Discount Campaign

    Once you’ve launched your discount campaign, it’s essential to promote it to ensure customers are aware of it. There are several ways you can do this, including:

  • Email marketing: Send an email blast to your list promoting the discount and linking to your website.
  • Social media: Use platforms like Facebook, Twitter, and Instagram to promote the discount and link to your website or landing page.
  • Customer loyalty programs: If you have a customer loyalty program, send out a message to members promoting the discount and linking to your website or landing page.
  • In-store: If you have a brick-and-mortar location, promote the deal with signage, banners, and other in-store displays.
  • Promoting your discount campaign can reach a wider audience and generate more interest in your offer.

    Make It Easy to Redeem the Discount

    Make It Easy to Redeem the Discount

    Finally, if you want customers to take advantage of your discount, you need to make it easy for them to do so. That means providing clear instructions on redeeming the discount and making the process as simple as possible.

    For example, if customers need to use a promo code to get a discount, ensure the code is prominently displayed and easy to find. You might want to include it in your promotional materials, website, or social media posts.

    Additionally, consider streamlining the checkout process to make it as easy as possible for customers to take advantage of the discount. For example, you might want to create a dedicated landing page for the campaign or include a prominently displayed link to the campaign on your website.


    Discount campaigns can be a great way to generate interest in your business and boost sales. But to be successful, you need to make sure you launch and run your campaign effectively. Following the tips in this article, you can set your discount campaign up for success and make the most of your marketing efforts.

    In addition, you can use the same principles to launch and run other types of marketing campaigns, such as contests, promotions, and giveaways. Then, with some planning and effort, you can launch and run successful campaigns to help you achieve your business goals.

    Sajini Annie John

    About the author

    Meet Sajini, a seasoned technical content writer with a passion for e-commerce and expertise in Shopify. She is committed to helping online businesses to thrive through the power of well-crafted content.

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