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How Garb Classics Drives 696% Growth & Triples AOV with iCart’s Side Cart

How Garb Classics Drives 696% Growth & Triples AOV with iCart’s Side Cart
Customer
Flag for CACA
Garb classics
Platform
Shopify Plus
Industry
Clothing
  • Cart Customization
  • Challenges
  • Solutions
  • drive results
  • Scale business
  • Cart Customization
  • Challenges
  • Solutions
  • drive results
  • Scale business
  • Cart Customization
  • Challenges
  • Solutions
  • drive results
  • Scale business
  • Cart Customization
  • Challenges
  • Solutions
  • drive results
  • Scale business

Garb Classics started with a clear vision: they have been creating fashion that’s both stylish and sustainable. From their collection of signature graphic tees to premium hoodies, they’ve built a brand that resonates with fashion-conscious customers looking for quality and character in their clothing.

When they implemented iCart’s side cart solution, they aimed to bring the same thoughtfulness to their shopping experience that they put into their designs. Their journey from processing just 25 monthly orders to becoming a thriving fashion destination shows how the right cart solution can transform an apparel business.

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😓 Challenges

As a growing fashion brand with multiple product categories ranging from $30 beanies to $140 hoodies, Garb Classics faced several critical obstacles limiting their growth potential.

❌ Limited Product Discovery

  • High bounce rates on product pages without clear outfit suggestions For instance, customers viewing their premium graphic tees ($60) weren’t discovering matching hoodies ($140), resulting in single-item purchases instead of complete outfits.
  • Customers leaving without exploring complementary categories When shoppers bought a baseball cap ($42), they weren’t being shown matching graphic tees or hoodies from coordinating collections.
  • Difficulty showcasing their extensive collection effectively Despite having multiple color variants (like Stone/Black/Navy in caps) and complementary items, customers often missed these style options.

❌ Cart Value Barriers

  • Low average order value stuck at $37.48 Customers typically purchased single items like beanies ($30) or caps ($42) without exploring premium items.
  • High cart abandonment during shipping calculation Shoppers weren’t aware they could get free shipping, often abandoning carts just $12-15 away from the threshold.
  • Customers unaware of potential savings on larger purchases Despite offering significant discounts on complete outfits (hoodie + cap combinations), customers weren’t seeing these opportunities.

❌ Shopping Experience Gaps

  • No clear incentives for multi-category purchases When buying a graphic tee ($60), customers weren’t shown the value of adding a matching beanie ($30) to complete their look.
  • Fragmented shopping experience across collections Customers buying from the Galaxy collection weren’t discovering matching items from the same theme.
  • Missing opportunities during seasonal promotions During their 25% off sale, customers weren’t seeing how much more they could save by building complete outfits.

💡 Solution

Garb Classics needed a comprehensive cart solution that could effectively showcase their diverse fashion collections and encourage complete outfit purchases. By implementing iCart’s side cart, they transformed their basic checkout into an intelligent shopping assistant that understood fashion retail’s unique needs.

The implementation focused on creating a seamless discovery experience – one where customers could explore coordinating pieces, see outfit combinations, and understand value-adding opportunities without leaving their shopping flow. This strategic approach to cart functionality aimed to bridge the gap between individual products and complete fashion collections.

To maximize their cart effectiveness, they implemented three powerful features:

✅ Progress Bar Widget

  • Implemented strategic reward tiers with clear benefits a. Tier 1: Free Fast Shipping (shown as “$12.00 away from free fast shipping!”)
    b. Tier 2: Unlock 15% additional savings
    c. Tier 3: Access 20% off threshold
    d. Tier 4: Reach 25% savings milestone
    e. Tier 5: Maximum 30% discount achievement
  • Created visual motivation for larger purchases When customers added a baseball cap ($31.50), they’d see their progress toward free shipping and additional discounts.
  • Displayed dynamic savings calculations Showing “You’re saving $21.00 on this order” encouraged customers to maintain higher cart values.

✅ Product Upsell Widget

  • Showcased coordinating pieces from same collections When viewing Galaxy Graphic Tee ($45), customers saw matching Galaxy Premium Fleece Hoodie ($105).
  • Added time-sensitive promotional offers Limited-time bundle deals combining graphic tees with matching caps or beanies.
  • Highlighted complete outfit suggestions Showing how a Baseball Cap ($31.50) pairs perfectly with their premium hoodies ($105).

✅ Product Recommendation Widget

  • Implemented “People Also Bought” with style-matched items Customers viewing Stone Baseball Cap saw coordinating color options in beanies and apparel.
  • Added complete outfit suggestions When buying any graphic tee, customers saw matching hoodies, caps, and accessories to complete the look.
  • Featured seasonal collection combinations During their 25% off sale, showcased themed collection bundles for maximum savings.

30-Day Implementation Impact

100

Total iCart Orders

1,822

Total iCart Impressions

$114.55

Store AOV

$11,454.71

Total iCart Revenue

These metrics tell a broader story of transformation in customer shopping behavior. Cart abandonment rates decreased as customers discovered complete outfit opportunities. Bounce rates improved as shoppers engaged more with product recommendations and complementary items.

The shift from single-item purchases to complete outfits demonstrated a fundamental change in shopping patterns. Customers moved from buying individual pieces to exploring full collections, with the smart cart features encouraging more comprehensive purchasing decisions.

Results & Impact

And…Results is Our Main Clarification

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The implementation of iCart’s smart cart features transformed how customers shop at Garb Classics, showing remarkable growth across all key metrics.

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Shopping Experience Enhancement

The improved cart experience led to:

As Garb Classics continues to monitor these improvements, they’re tracking additional metrics to understand the long-term impact on customer loyalty and retention.

  • Reduced cart abandonment through clear outfit suggestions
  • Better product discovery across categories
  • Increased engagement with seasonal collections
  • More confident purchasing decisions
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From Cart to Collection

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