How to customize Pickup & Shipping Options in Shopify

Imagine a customer visiting your store, adding a product to a cart and being ready to checkout. But seeing the shipping rate or limited delivery options, they get frustrated and abandon the cart. Being a merchant can impact customer retention and drive sales to the store. That’s where customization comes into play. So to, avoid this scenario, providing Shopify pickup option and Shopify custom shipping options is important. This can foster trust, loyalty, and repeat business.

Implemting these options in your store is a manageable task as there are many Shopify apps available. In this blog, we will explore how to set up local delivery, store pickup, shipping and customizing these options. Also, we will see Shopify apps that can provide these features for your Shopify store.

Importance of Customizing Pickup & Shopify Shipping Options

Enhanced customer experience: By giving a personalized pickup and shipping options helps you to meet your customer’s preferences and satisfy their shopping experience from your store.

Increase conversion rate: By showing transparent shipping rates and providing delivery options, chances are high that customers will complete the buying process, and this can lead to higher conversion rates.

Reduce cart abandonment: Unclear shipping rates or lack of delivery & pickup options are the main causes of cart abandonment. By customizing these options based on the customer’s needs, you can reduce cart abandonment.

Setting Up Local Pickup: Making It Convenient for Your Customers

You need to set up the local pickup option for each location where you want customers to come and collect their orders. To set up a store pickup option manually in your Shopify store, follow these steps:

Step 1: Login to your Shopify admin and go to Settings > Shipping and delivery.

Step 2: From the Local pickup section, click on the location you want to activate. And, if you have many locations, click on Show more to display all locations.

Step 3: Choose the location that offers store pickup or local pickup.

Step 4: You can change the details in the checkout section per your needs.

Step 5: Apart from this, if you want to add any order pickup instructions for customers, you can add them under the order ready for pickup notification.
If you want more options for store pickup and want to save your time by doing it manually here is an app for you called Stellar Delivery Date & Pickup.

Steps to Add Shipping Options in Shopify Store

Let’s see how to add shipping zones. A shipping zone is a group of countries or regions that have the same shipping rates. For example, if your business has a warehouse in Canada that ships to anywhere in the USA for the same flat rate, then you can create a shipping zone that includes all the USA regions and charge that same shipping fee to all your European customers.

Step 1: Open your Shopify admin and go to Settings > Shipping and delivery.

Step 2: Now, from the Shipping section, click the shipping profile in which you want to add the shipping zones.

Step 3: Click on create zone next to the group of locations where you want to add a shipping zone.

Step 4: Give a name for the shipping zone.

Step 5: Choose the countries and regions you want to add in the shipping zone.

Step 6: Click Done.

Step 7: Add shipping rates as per your choice you want to offer for the zone and hit the Save button.

How to give different shipping rates on different days

Many customers make buying decisions by seeing the shipping charges. If the charges are too high, then there is a chance that they will leave the store without buying anything. So, you can set the shipping rates to delight your customers by using the Stellar Delivery Date & Pickup app. This app allows you to set different shipping rates for days or weeks. For each day, you can add different shipping charges, which help customers to buy products accordingly. Read more about to offering personalized shipping rates in your store.

Customized Options to Give Convenient Shopping Experience

Local Delivery

use local delivery to customize shipping options

Local delivery is an option to deliver orders to customers within a specific area or locality. This feature mainly helps businesses to provide same-day delivery or next-day delivery for customers who are located nearby. Normally, in eCommerce sites like Amazon & Flipkart, customers won’t get an option to choose a desired delivery date and time. But what if your store can provide it? Great, right? Yes, with Stellar Delivery Date & Pickup Shopify app, you can show a local delivery date picker on your cart page from which your customers can pick a date and time for delivery. Through this option, merchants can manage their order delivery without any hassle.

Store pickup

use store pickup to customize shipping options

Store pickup is an option for customers to visit the store and collect their orders directly. If you have multiple store locations, then managing them can be difficult. But with the Stellar Delivery Date & Pickup app, you can add multiple store locations and let customers choose the date and time for pickup. This will help you to prepare your orders on time and deliver them fresh orders.


use shipping to customize pickup and shipping options

Shipping refers to the process of transporting orders from online store to customer’s address. You can customize the shipping options like different shipping rates for different days. This will make customers happy while purchasing from your store. High shipping rates make customers disappointed in buying a product. They will always go for other options if they are not satisfied. So, it’s better to give a personalized shopping experience by giving Shopify custom shipping options in your store.


By offering personalized pickup and shipping options, you can elevate the shopping experience, increase customer satisfaction, and differentiate your brand in a crowded marketplace. Try to implement the above-mentioned strategies in your store and let your store shine like a star.

Sajini Annie John

About the author

Meet Sajini, a seasoned technical content writer with a passion for e-commerce and expertise in Shopify. She is committed to helping online businesses to thrive through the power of well-crafted content.

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