App for Slack Privacy Policy

Identixweb is the best app for Slack development company offering end-to-end solutions all around the globe. The following privacy policy will provide detail information about when and why we collect your data, how we use it. This Privacy Policy is created to make you clear how we collect and store your personal information – whether you are a merchant or end-user that uses our apps services. By using any of our apps services you are agreeing to our terms and policies. By signing up for services you are agreeing to be bounded by these Privacy Policies. We reserve the right at any time, at our sole discretion and without prior notice, and your continued access or use of the services signifies your acceptance of the updated or modified Privacy Policy. If the modified Privacy Policy is not acceptable to you, please do not use the services. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our website.

Information We Collect

We may collect certain personal information when you use the App. This may include:

Slack Information: The App may request access to your Slack workspace and its associated data, including but not limited to your profile information, messages, and channel information.

User Content: The App may process and store the content, messages, files, and information that you send through the App for the purpose of providing the services.

Usage Data: We may collect usage information, such as the actions you perform within the App, the frequency of your use, and any errors or crashes encountered.
Our app only collects information that is sent to it directly, via direct message or when the bot is directly mentioned. We do not store or log other messages or information about your Slack activity. App does not access past or archived messages.

How Do We Use Your Personal Information collected from the app?

We utilize the personal information we gather from you and your customersto give the service and to operate the app. Moreover, we utilize this personal information to speak with you, streamline or improve the application and furnish you with data or promoting identifying with our products or services. With your permission, we may send you emails about our store, new products, new services and other updates. We share your personal information with our partner and child company in cases where they need for business purposes.

We do not store any data that we don’t need for our operations. Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested. It will not be made available to any party outside of the authorized Slack team.

Third-party service

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. Additionally, if you are a European resident we note that we are processing your information to fulfill contracts we might have with you.

Data Retention

By installing and using our Slack app, users are providing us with their consent to collect and process their personal information as described in this Privacy Policy.

Data Subject Rights

Users have the right to access, correct, or delete their personal information at any time. To make such a request, users should contact us at [email protected]. We will respond to such requests within a reasonable timeframe and in accordance with applicable laws.

Data deletion requests related to the whole Slack workspace may require additional confirmation that:
a) the app is no longer used by the workspace;
b) the request comes from the user who is a workspace administrator.

We will automatically delete all data related to the Slack workspace 12 months after app is removed.


What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.

How do we use cookies?

We use cookies to:
a) Analyze website traffic and user behavior
b) Improve website performance and functionality
c) Personalize your experience on our website
d) Remember your preferences and settings
e) Deliver targeted advertising
We may also use third-party cookies, which are cookies that are placed by third-party service providers, such as advertising networks or social media platforms.

What types of cookies do we use?
We use the following types of cookies on our website:
Strictly necessary cookies: These cookies are essential for the website to function properly and cannot be switched off in our systems.
Performance cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our website.
Functionality cookies: These cookies enable the website to provide enhanced functionality and personalization.
Targeting cookies: These cookies are used to deliver targeted advertising and track your online activity.
How can you control cookies?
You can control cookies by adjusting your browser settings to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to use some features of our website.

Your Consent

By using our site, you consent to our websites privacy policy. This online privacy policy applies only to information collected through our website and not to information collected offline.

Sharing your personal information

We do not and will never share, disclose, sell, rent, or otherwise provide personal information to other companies for the marketing of their own products or services.

We do not use the personal information we collect from you or your customers to independently contact or market to your customers. However, we may contact or market to your customers if we obtain their information from another source, such as from the customers themselves.

We will share information we collect about you, including personal information, in the following ways:

  1. With third party service providers, agents, or contractors

    We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services to you for example, we may engage Service Providers to provide services such as marketing, advertising, communications, infrastructure and IT services, to provide customer service and to analyze and enhance data (including data about users’ interactions with our service). These Service Providers may have access to your personal or other information in order to provide these functions. In addition, some of the information we request may be collected by third party providers on our behalf. We require our Service Providers to agree to take reasonable steps to keep the personal information that we provide to them secure. We do not authorize them to use or disclose your personal information except in connection with providing their services.

  2. To comply with legal process or to protect and our users and members

    We may share your data: if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to respond to a subpoena, court order, warrant, or other legal process; to enforce applicable terms of use or this Privacy Policy, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person; to detect, prevent, or otherwise address, security, or technical issues or illegal or suspected illegal activities (including fraud); or as evidence in litigation in which we are involved, as part of a judicial or regulatory proceeding.

  3. Business Transfers

    We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this policy. In such transactions, customer information is typically one of the business assets that is transferred or acquired by a third party. If we are acquired by or merged with another company, if we sell or transfer a business unit or assets to another company, in the unlikely event of a bankruptcy proceeding, or as part of any other similar business transfer, you acknowledge that such transfers may occur.

Security of your personal information

We use SSL technology to encrypt data during transmission through the public internet, and we also employ application-layer security features to further anonymize Personal Data.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Service, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Any information related to Slack workspace is stored in the Linode cloud center located in Toronto, Canada.

Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us to remove the information.

Changes to this Privacy Policy

We reserve the right, in our sole discretion, to change, modify, add or remove portions of this policy at any time. Any changes or updates will be effective immediately by sending a notification to all registered users via email regarding such an update. You should review this notice regularly for changes. Your continued use of our app or services following the posting of any changes to this notice means you accept such changes.

Applicable Law and Jurisdiction

This Privacy Policy shall be governed by, constructed and entered in accordance with the laws of the Republic of India, without regard to choice of law or conflict of law provisions thereof. All disputes with respect to this Privacy Policy shall be brought and heard in the courts situated at Surat, India.

Contact Us

By using the App, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using the App.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].