Check the below steps to send the automatic message for Cash on delivery.
You can enter the number from which you want to send the message to the customer. (Please enter the number by using the country code For ex: 919876543211) You can enter the tag you are looking to show in the Shopify Order List. 3 Order tags:
01) Order Confirmed tagIf the customer confirms the order then this tag will be added automatically to the Order List.
02) Order Cancelled tagIf the customer cancel the order then this tag will be added automatically to the Order List.
03) No Response tagIf the customer did not respond anything to that order within 48 hours then this tag will be added automatically to the Order List. Customer will receive a message immediately after the COD order is placed and in that message, there is a link to confirm your order tag by clicking on that link customer will see one page from where they can confirm the order, cancel the order or if they did not give any response to that link then no response tag will be added. There are two more options:
01) If an order is canceled, automatically cancel the order in ShopifyIf you check this option then the order will be canceled, automatically in Shopify.
02) If an order has no response, automatically cancel the order in ShopifyIf the customer did not give any response within 48 hours then the order will be automatically canceled in Shopify.