Job Description
We are looking For a skilled Sales& Support Executive to join our team. Need to Go Soft Calling to Our clients and need to provide enough info about Accounting Software .
Roles & Responsibilities for Sales & Support Executive
- Calling potential database and give detailed information about company s product and services
- Promoting the services and Customer follow up
- Customer support on live chat, call, mail and remote session
- Maintain the database and the follow up register
- Maintaining the meetings schedule and follow up with the same
- Regularly updating and obtaining the lists of individual contact details.
- Identify customer needs and provide solutions through the company’s products and services
- Providing technical support to clients when required
- Should provide high availability as and when required
- Build and maintain positive relationships with future prospects.
- Keep record of every customer interaction and sales activities.
Skills for Sales & Support Executive
- the ability to handle inbound calls from the Client.
- Should have Excellent verbal and written Communication Skills and Convincing Power.
- Strong sales and negotiation skills.
