Job Description

We are looking For a skilled Sales& Support Executive to join our team. Need to Go Soft Calling to Our clients and need to provide enough info about Accounting Software .

Roles & Responsibilities for Sales & Support Executive

  • Calling potential database and give detailed information about company s product and services
  • Promoting the services and Customer follow up
  • Customer support on live chat, call, mail and remote session
  • Maintain the database and the follow up register
  • Maintaining the meetings schedule and follow up with the same
  • Regularly updating and obtaining the lists of individual contact details.
  • Identify customer needs and provide solutions through the company’s products and services
  • Providing technical support to clients when required
  • Should provide high availability as and when required
  • Build and maintain positive relationships with future prospects.
  • Keep record of every customer interaction and sales activities.

Skills for Sales & Support Executive

  • the ability to handle inbound calls from the Client.
  • Should have Excellent verbal and written Communication Skills and Convincing Power.
  • Strong sales and negotiation skills.

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