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From 0 to 548 Orders: Gippsland Eggs' Growth with Stellar Delivery Date & Pickup

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Customer
flag img UK
Gippsland Eggs
Website
gippslandeggs.com
Platform
Shopify Plus
Industry
Farm & Agriculture
  • Graphic Designer
  • UI/UX Designer
  • Flutter
  • Dev Ops
  • Server Manager
  • Content Writer

From their family farm to Melbourne's doorsteps, Gippsland Eggs has made farm-fresh eggs accessible to homes and businesses across the southeastern suburbs. What started as a small farm operation grew into something bigger: bringing the freshest eggs directly to customers who care about quality.

When they turned to Stellar Delivery Date & Pickup features, they weren't just looking for a delivery solution – they needed a way to guarantee that farm-fresh quality would reach every customer's door. Their story shows how the right delivery system can help a local farm serve their community better.

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😓 Challenges

As a farm-direct egg supplier, Gippsland Eggs faced unique complexities in their delivery operations. Fresh eggs require careful handling and precise timing - from farm collection to doorstep delivery. Moreover, serving Melbourne's diverse suburbs meant they needed a delivery system that could handle varying distances while maintaining product freshness. Without a structured delivery solution, managing these delicate logistics threatened both their product quality and customer satisfaction.

❌ Delivery Management Issues

  • Fresh egg deliveries needed precise timing: Orders required careful coordination between collection and delivery to maintain farm-fresh quality. For instance, larger orders for businesses needed different handling than home deliveries.
  • Complex delivery zone management: Orders required careful coordination between collection and delivery to maintain farm-fresh quality. For instance, larger orders for businesses needed different handling than home deliveries.

❌ Delivery Management Issues

  • Fresh egg deliveries needed precise timing: Orders required careful coordination between collection and delivery to maintain farm-fresh quality. For instance, larger orders for businesses needed different handling than home deliveries.
  • Complex delivery zone management: Orders required careful coordination between collection and delivery to maintain farm-fresh quality. For instance, larger orders for businesses needed different handling than home deliveries.

❌ Delivery Management Issues

  • Fresh egg deliveries needed precise timing: Orders required careful coordination between collection and delivery to maintain farm-fresh quality. For instance, larger orders for businesses needed different handling than home deliveries.
  • Complex delivery zone management: Orders required careful coordination between collection and delivery to maintain farm-fresh quality. For instance, larger orders for businesses needed different handling than home deliveries.

❌ Delivery Management Issues

  • Fresh egg deliveries needed precise timing: Orders required careful coordination between collection and delivery to maintain farm-fresh quality. For instance, larger orders for businesses needed different handling than home deliveries.
  • Complex delivery zone management: Orders required careful coordination between collection and delivery to maintain farm-fresh quality. For instance, larger orders for businesses needed different handling than home deliveries.

💡 Solution

Gippsland Eggs needed a delivery system that could match the care they put into their farm-fresh eggs. By implementing Stellar's delivery features, they created a seamless connection between their farm and customers' doors, transforming their basic delivery process into an efficient operation.

Their implementation focused on making fresh eggs accessible while ensuring product quality throughout the delivery journey. Stellar's system provided them with the tools to manage deliveries effectively across Melbourne's diverse suburbs.

✅ Store Pickup Feature

  • Added convenient collection options for local customers
  • Set pickup time slots aligned with farm collection times
  • Created flexible scheduling for business customers
  • Managed order volumes efficiently

✅ Local Delivery System

  • Added convenient collection options for local customers
  • Set different delivery rates based on order value
  • Created clear delivery windows for each suburb
  • Enabled customers to choose preferred delivery dates

✅ Shipping Management

  • Set product availability based on collection schedules
  • Coordinated shipping times with fresh egg supplies
  • Managed delivery preparation efficiently
  • Created streamlined order fulfillment process

✅ Store Pickup Feature

  • Added convenient collection options for local customers
  • Set pickup time slots aligned with farm collection times
  • Created flexible scheduling for business customers
  • Managed order volumes efficiently

60-Day Implementation Impact

548

Total Orders received using Steller apps.

48%

Delivery coverage expanded across Melbourne

68

Shipping Orders

480

Local Delivery Orders

This dramatic growth in orders demonstrates not just the power of efficient delivery management, but also the untapped demand for farm-fresh eggs in the Melbourne area. By solving their delivery challenges, Gippsland Eggs unlocked their ability to serve a wider community while maintaining their commitment to quality and freshness.

The successful implementation has positioned Gippsland Eggs for continued growth across Melbourne's suburbs, providing a strong foundation for future expansion while ensuring every egg reaches customers at peak freshness.

Results & Impact

And...Results is Our Main Clarification

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The implementation of Stellar's delivery features transformed Gippsland Eggs from a local farm to a trusted egg supplier across Melbourne's suburbs. Their journey from manual delivery management to an organized delivery system shows how the right tools can help a local farm reach its full potential.

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Growth & Market Expansion

Their enhanced delivery system enabled them to serve more areas efficiently while maintaining their commitment to freshness. The ability to manage different delivery zones helped them expand their reach systematically.

Experience icon

Customer Experience Enhancement

Their enhanced delivery system enabled them to serve more areas efficiently while maintaining their commitment to freshness. The ability to manage different delivery zones helped them expand their reach systematically.

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